Our Reviews
Hardee W|2024 Chevrolet Tahoe
Confirmed Service Customer
1/22/2025
Vehicle ready when promised. All staff are pleasant to deal with.
1/23/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.
GREENVILLE, NC
Steve W|2023 Chevrolet 1500 Silverado
Confirmed Service Customer
1/22/2025
People polite worked fast - excellent job.
1/23/2025
Steve, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. - Service and we hope to see you again soon!
WILLIAMSTON, NC
Christopher M|2025 Chevrolet Equinox
Confirmed Sales Customer
1/22/2025
Salesman took his time to find the vehicle we wanted, ordered the accessories we wanted, explained the sales process thoroughly and kept us advised on what was going on.
Tim Hardee
1/23/2025
Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!
Winterville, NC
Kathleen P|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/25/2025
Able to work my vehicle in on the day I need.
1/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Jamesville, NC
William E|2024 Chevrolet Suburban 1500
Confirmed Service Customer
1/30/2025
I scheduled my routine oil change for my Suburban. My appointment was set to drop my vehicle off on Tuesday morning. When I arrived, no one could find my appointment, which was weird being that both my husband and I received an email and text the day before reminding us of the appointment. Since they could not find my appointment, they scheduled me as a walk in, which I thought was ok being that I was dropping my vehicle off and having a driver take me home until they were done. This was around 9:30am. Around 3:30pm, I called to see what was going on because I figured my truck should be done by now and I had not received a call from anyone. I called and spoke to Hunter I believe, and he informed me that they had not started on my truck yet, but I was next in line. I called back once I realized I had no idea what "next in line" meant and how long that could be so there was a possibility that they might not be done in time for me to make my 4:30 appointment. I forgot who I spoke with the 2nd time I called, but I told him to not start on my truck and to send the courtesy car to pick me up because I would not have enough time. Apparently, he misunderstood me asking him to not get started on my truck because once the driver picked me up and I arrived, they had already started on it and told me that they could not take it down in the middle of working on it, which is understandable, but I asked them not to start in the first place! There are several issues here: Why had my truck not been touched for 6 hours? Dropping my truck off at 9:30 and not getting started on it until 4pm is insane. There is no excuse for this, even if the service dept is backed up, that should have been something that was communicated to me once I arrived. The other issue is me calling and asking not to get started on my truck and then I arrive and you're working on it. No one could seem to find the person I talked to the 2nd time, he was nowhere to be found, but I obviously talked to someone because the driver came to pick me up. The other issue is no one being able to find my scheduled appointment and then asking me to show you the confirmation email and txt as if I was lying about the appointment. This was a very unpleasant experience, and I will be sure to leave a google review to recommend finding another service location because this one seems to be understaffed, unorganized, and noncommunicative.
1/31/2025
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (252) 375-3317 at your earliest convenience to discuss how we can turn your experience into a positive one.
Winterville, NC
Annette W|2021 Chevrolet Equinox
Confirmed Service Customer
1/30/2025
The oil change was easy to schedule, on time, and completed as planned.
1/31/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BETHEL, NC
Joel R|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2025
Great service as always.
2/13/2025
Joel, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!
FARMVILLE, NC
James H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/31/2025
friendly and answered my questions.
2/3/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jamesville, NC
Thomas T|2022 Chevrolet Colorado
Confirmed Service Customer
2/1/2025
professional and timely
2/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
GREENVILLE, NC
Aaron P|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
2/2/2025
Very nice people and nice to work with
Tim Hardee
2/4/2025
Aaron, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Winterville, NC
Van G|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
2/4/2025
Every one did a great job
2/5/2025
Van, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!
FARMVILLE, NC
Bryan A|2024 Chevrolet Colorado
Confirmed Sales Customer
2/4/2025
The experience was good. The sales rep was very friendly, not pushy and showed me some of the new functions of my new Colorado Z71. Someone at Phelps Chevrolet jumped the gun contacting my bank about the loan. I informed them my contact will call them when it was all complete. This caused confusion that was not needed. I had arranged a ride to pick up the vehicle and was on my way to the dealership and was getting text that I was not able to pick up the truck. I decided to continue my way there anyway knowing it was. Just before I arrived I received another text stating everything was good and they were sorry for the confusion. Other customers do not need to have this experience. If I am to be honest I was buying a 2024 model NEW and this tells me they were desperate to remove all the old inventory and I should have tried to negotiate a lower price. This is a learning lesson for me as well for now I will not pay full priced for a NEW previous year vehicle and will negotiate for a deal.
Robin Whitten
2/5/2025
Bryan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (252) 558-1728.
Hubert, NC
James W|2020 Chevrolet Traverse
Confirmed Service Customer
2/11/2025
Great service
2/12/2025
James, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Sims, NC
Bobbi G|2016 GMC Yukon
Confirmed Service Customer
2/11/2025
My experience with Phelps is always exemplary. The dealership handled my truck with the upmost care and concern.
2/12/2025
Bobbi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Grifton, NC
Stephen P|2024 Chevrolet Colorado
Confirmed Sales Customer
2/11/2025
Phelps Chevrolet helped me find the vehicle I wanted in South Carolina. They picked it up and I purchased it on 2/6/25. My salesman was awesome to work with and I’m very satisfied with my purchase. Thank you Phelps Chevrolet….
Clay Koonce
2/12/2025
Stephen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Glenn M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2025
Service was great as usual. Price was better too!
2/13/2025
Glenn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AHOSKIE, NC
Anthony M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/13/2025
The dealership got me in as scheduled. The facility was clean. The were prepared for my situation and fixed it.
2/14/2025
Anthony, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Williamston, NC
Theavon A|2023 Chevrolet Equinox
Confirmed Service Customer
2/13/2025
Car was serviced promptly and was notified in a timely manner of completion.
2/15/2025
Theavon, we're glad everything was completed quickly and to your satisfaction! We are always happy to assist you if anything else comes up. Take care!
Kinston, NC
Mike S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
2/13/2025
very enjoyable dealing with all the staff at phelps. This was my second purchase from phelps and will not be my last...
2/14/2025
Mike, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Winterville, NC
Thomas B|2015 Chevrolet Tahoe
Confirmed Service Customer
2/16/2025
Good experience quick
2/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPRING HOPE, NC
Ronald B|2019 Chevrolet Malibu
Confirmed Service Customer
2/18/2025
Mr. Heath helped me tremendously. He was friendly, courteous and professional. For example, he went the extra mile by applying my GM rewards points.
2/19/2025
Ronald, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
GREENVILLE, NC
John D|2020 Chevrolet Colorado
Confirmed Service Customer
2/19/2025
NC Inspection. Great job. Took no time at all.
2/20/2025
John, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Theodore P|2025 Chevrolet Colorado
Confirmed Sales Customer
2/21/2025
Very friendly. Wifes car goes the service department when needed. Was told by Nissan that we couldn’t trade in lease to anyone but a Nissan dealer. But when Phelps says they could, I knew I was buying. Pretty sure I was told I had remote start but I don’t! And wish I had it.
Chris Evans
2/22/2025
Theodore, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREENVILLE, NC
Rickie C|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2025
Checked in on time for a service, and was back on the road in less than an hour.
2/13/2025
Rickie, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Greenville, NC
James R|2025 Chevrolet Equinox
Confirmed Sales Customer
2/12/2025
Salesman Marcos Caballero was a pleasure to work with, accessible & attentive to my questions. Sales Manager (Allen) quickly assisted in closing the purchase.
MARCOS CABALLERO
2/13/2025
James, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Greenville, NC
Chad W|2025 Chevrolet Blazer
Confirmed Sales Customer
2/14/2025
Marcos is always great to deal with.
MARCOS CABALLERO
2/17/2025
Chad, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Tyler S|2025 Chevrolet Tahoe
Confirmed Sales Customer
2/18/2025
I greatly appreciated Chris's expertise on Chevy Tahoes. He was able to pinpoint exactly what we needed. Additionally, I value having a new, pristine vehicle that drives smoothly and doesn't have any leaks. A new vehicle should instill confidence that it won't break down, but my confidence took a hit when I had to bring it in a week later due to a faulty transfer case output shaft seal. I understand that these things can happen. The service team was fantastic and promptly addressed the issue that day. After the repair, the vehicle doesn't seem to ride as smoothly as it did initially. To be fair, the difference is very slight—some people might not notice it at all. There's a very subtle shake that occurs occasionally, mostly in the middle of the vehicle and at lower speeds. I’ve read about the possibility of a break-in period, and I'm unsure if this is part of that process. I've considered bringing it back in as the shake becomes more noticeable, but it's challenging because we rely heavily on this vehicle and can't afford any downtime. Overall, I wanted to leave a review, but I feel that my experience is still to be determined based on the vehicle's performance moving forward.
Chris Evans
2/19/2025
Tyler, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (252) 558-1728 when you have a chance. Thank you, and we look forward to hearing from you.
Greenville, NC
Lauren B|2014 Chevrolet Malibu
Confirmed Service Customer
2/22/2025
Everyone there is so nice and very knowledgeable.
2/24/2025
Lauren, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WOODLAND, NC
Henry M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/24/2025
It all was great like always
Thomas Cayton
2/25/2025
Henry, thank you for choosing Phelps Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
GREENVILLE, NC
Earl S|2021 Chevrolet Blazer
Confirmed Service Customer
2/24/2025
Excellent service as always! I never have a concern about leaving our vehicles with Phelps and picking it up when it is ready. Thank you .
2/26/2025
Earl, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Greenville, NC
Debra P|2020 Chevrolet Equinox
Confirmed Service Customer
2/24/2025
Very pleased with Phelps Chevrolet and the service department. They care about you about you and your vehicle.
2/25/2025
Debra, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Robert T|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/25/2025
Great friendly, prompt and thorough service. Very satisfied.
2/26/2025
Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. - Service and we hope to see you again soon!
GREENVILLE, NC
Pamela H|2023 Chevrolet Blazer
Confirmed Service Customer
2/25/2025
Always trust worthy and helpful!
2/26/2025
Hugh, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Grimesland, NC
Edward T|2025 Chevrolet SILVERADO EV
Confirmed Sales Customer
2/27/2025
They treat you like family!
Thomas Cayton
2/28/2025
Edward, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Blounts Creek, NC
Chris I|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/27/2025
Great service. Got me in on the schedule and fixed the issue same day.
2/28/2025
Chris, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
WINTERVILLE, NC
Charles B|2019 Chevrolet Equinox
Confirmed Service Customer
3/1/2025
Work done right and on time.
3/3/2025
Charles, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Winterville, NC
Shonda B|2021 Chevrolet Traverse
Confirmed Service Customer
3/1/2025
Everyone was friendly and service area very clean and neat. Everything was communicated with me.
3/3/2025
Shonda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Edward A|2022 Chevrolet Colorado
Confirmed Service Customer
3/1/2025
Able to quickly schedule maintenance visit, friendly staff, good work and reasonable time to complete. Only place I go!
3/3/2025
Edward, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kinston, NC
Greg G|2020 Chevrolet Colorado
Confirmed Service Customer
2/25/2025
Great service
2/26/2025
Greg, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
GREENVILLE, NC
Thomas H|2025 Chevrolet Colorado
Confirmed Sales Customer
3/3/2025
I really liked communicating through email to come up with a price without having to negotiate at the dealership. David, Alan and Robbie were super nice to work with. I never felt pressured to add anything I didn't already want. The rebates were also a big selling point and the location was close enough for me to stop by for a test drive. Very smooth process and I'm pleased with my choice. I can't think of anything I would have done differently and this is one of the few times I have bought a vehicle without those pesky feelings of buyer's remorse. High regards for Phelps Chevrolet!
DAVID OKROPIRIDZE
3/4/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Bath, NC
David C|2022 Chevrolet Colorado
Confirmed Service Customer
3/3/2025
Always great friendly service!Fair prices,excellent work !
3/5/2025
David, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
GREENVILLE, NC
Lane M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/6/2025
There was great customer service and everyone would help you the best they could with whatever questions you had
3/9/2025
Lane, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Columbia, NC
Robert W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/6/2025
Chase was prompt and kept me informed about the service of my truck. Tremendous experience!
3/7/2025
Robert, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!
Winterville, NC
Betty N|2021 Chevrolet Equinox
Confirmed Service Customer
3/9/2025
Always great service and personal experience with everyone
3/10/2025
Betty, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TARBORO, NC
Kelly B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/10/2025
Oil change and rotation, drop off appointment. Requested to pick up shortly after noon and they had it ready at roughly 12:30 No pushy upsales.
3/11/2025
Kelly, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALSTONBURG, NC
John P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/10/2025
no issues. service department good always; but front office was friendlier and more helpful than in the past
3/12/2025
John, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ROBERSONVILLE, NC
Joseph T|2017 Chevrolet Camaro
Confirmed Service Customer
3/1/2025
As always service dept were superb. Service was quick & easy. Taxi service to home and back was excellent also.
3/3/2025
Joseph, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
AYDEN, NC
Amy B|2019 Chevrolet Traverse
Confirmed Service Customer
3/2/2025
Great service as usual
3/3/2025
Amy, your satisfaction is our top priority. We look forward to your next visit! Take care!
GREENVILLE, NC
Raquel V|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
3/5/2025
I want to express my gratitude to Phelps Chevrolet for being a dealership I can rely on since moving to Greenville, North Carolina. I want to thank Matt in particular. No matter how big or small the repair, he is always willing to help, answer questions, and go above and beyond to make the customer feel comfortable and welcome. Thank you
3/6/2025
Raquel, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC. - Service! We sincerely value your business and look forward to your next visit!
Greenville, NC
Jay S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/9/2025
One of the easiest vehicle purchase I have every experienced.
DAVID OKROPIRIDZE
3/10/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Edenton, NC
Gerald W|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/10/2025
This was my second purchase from Robin Whitten at Phelps Chevrolet. It is always a pleasure doing business with him and the Phelps ownership.
Robin Whitten
3/12/2025
Gerald, thank you for choosing Phelps Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Robersonville, NC
Randy H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/14/2025
Courteous and professional service.
3/15/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WINTERVILLE, NC
Cheryl L|2022 Chevrolet Tahoe
Confirmed Service Customer
3/14/2025
Service was outstanding
3/15/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Greenville, NC
Doreen F|2015 Chevrolet Sonic
Confirmed Service Customer
3/14/2025
Excellent service, courteous staff and efficient procedures!
3/24/2025
Doreen, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
FARMVILLE, NC
Ronald M|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/18/2025
Tim Hardee or sales guy , was awesome in all aspects of the acquisition of our new vehicle Everyone we came in contact with were courteous and engaging.
Tim Hardee
3/19/2025
Ronald, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Macclesfield, NC
Quentin B|2013 Chevrolet Avalanche
Confirmed Service Customer
3/13/2025
Communication is poor. I shouldn’t have to call to see when my car will be finished and even after I check, I can’t get a straight answer. The last time I was in, you forgot to call me to tell me that my car was finished. I had to wait until the next morning to pick it up.
3/14/2025
We regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (252) 558-1728. We look forward to hearing from you.
WINTERVILLE, NC
Danielle W|2025 Chevrolet Equinox
Confirmed Sales Customer
3/13/2025
Hands down, the best experience buying a vehicle. Thomas was very patient and understanding.
Thomas Cayton
3/14/2025
Danielle, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC. If you have any further questions, please give us a call. We're always happy to help!
Ahoskie, NC
Clayton J|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/13/2025
Great. Everyone is nice and friendly.
3/14/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROBERSONVILLE, NC
Andrew H|2025 Chevrolet Traverse
Confirmed Sales Customer
3/15/2025
Great
Chris Evans
3/17/2025
Andrew, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Winterville, NC
Melanie S|2025 Chevrolet Suburban
Confirmed Sales Customer
3/18/2025
Allan and Robin were great to work with. I got exactly what I wanted, and they were very helpful and professional.
Robin Whitten
3/19/2025
Melanie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Winterville, NC
Betty S|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/18/2025
The process was stress from and timely
Clay Koonce
3/19/2025
Betty, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Greenville, NC
Julie H|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/20/2025
I was very pleased with my salesman, Robin Whitten. He was very knowledgeable and did a great job making sure I was happy with my new Tahoe purchase. He has the best personality, and he made my car buying experience a true pleasure. I would recommend buying from Phelps Chevrolet!
Robin Whitten
3/21/2025
Julie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Aulander, NC
Stephen P|2024 Chevrolet Colorado
Confirmed Service Customer
3/22/2025
I had an appointment for installing my cover and side steps on my Colorado truck. Everything went well and it looks great. Thank you…
3/24/2025
Stephen, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
GREENVILLE, NC
Patricia G|2019 Chevrolet Equinox
Confirmed Service Customer
3/18/2025
Excellent Service
3/19/2025
Patricia, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
WASHINGTON, NC
Christopher C|2024 Chevrolet Colorado
Confirmed Service Customer
3/20/2025
Good experience, family friendly dealership
3/21/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ayden, NC
Anton S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/21/2025
Great people, fast service, would recommend to anyone.
3/22/2025
Anton, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Grimesland, NC
William S|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/25/2025
Very easy to work with
Robin Whitten
3/26/2025
William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Fairfield, NC
Gloria B|2025 Chevrolet Trax
Confirmed Service Customer
3/25/2025
The entire process was done in a timely matter. Customer service was awesome
3/26/2025
Gloria, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!
Greenville, NC
Billy A|2016 Chevrolet Camaro
Confirmed Service Customer
3/26/2025
Honest good people 👍
3/27/2025
Billy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WINTERVILLE, NC
Jeffrey B|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/26/2025
I have not a service at Phelps Chevy on 3/25/25
3/27/2025
Thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!
Fountain, NC
Max H|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/27/2025
The buying process was hassle free and the sales staff were excellent.
Tim Hardee
3/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Harrellsville, NC
Gilbert R|2023 Chevrolet Traverse
Confirmed Service Customer
3/27/2025
Mitch , Service Advisor for Phelps Chevrolet worked me in on very short notice to complete some service work. The job was done in a very timely manner by the Service Department of Phelps Chevrolet. A strong Service Department makes a dealership. Mike and Darrell Phelps have a great dealership in Greenville,NC. I’m a Chevrolet person. If you’re in need of a car / truck, go to Phelps. As they say “Come in and Getcha one”.
3/28/2025
Gilbert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Ashley G|2020 Chevrolet Suburban
Confirmed Service Customer
3/23/2025
Great service, they contacted me to discuss findings and approve repair, parts were ordered on Friday and job completed on time Monday!
3/24/2025
Ashley, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WINTERVILLE, NC
Michael O|2025 Chevrolet Malibu
Confirmed Sales Customer
3/24/2025
I felt extremely welcomed from the moment I arrived and was pleased with the overall experience. David was a huge help, and a pleasure to work with. Love the team there. Great people.
DAVID OKROPIRIDZE
3/25/2025
Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Haston T|2025 Chevrolet Colorado
Confirmed Sales Customer
3/25/2025
👍
DAVID OKROPIRIDZE
3/26/2025
Thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Rocky Mount, NC
Rex L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/25/2025
It was Perfect
Thomas Cayton
3/26/2025
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Pantego, NC
Jimmy W|2025 Chevrolet Blazer
Confirmed Sales Customer
3/28/2025
Good
MARCOS CABALLERO
3/30/2025
Jimmy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Williamston, NC
Windy E|2021 Chevrolet Equinox
Confirmed Service Customer
3/28/2025
Excellent service and customer service.
3/30/2025
Windy, your satisfaction is our top priority. We sincerely value your business and look forward to your next visit!
Greenville, NC
Tanisha C|2025 Chevrolet Equinox
Confirmed Sales Customer
3/28/2025
Mr. Thomas was my salesperson, and he did an amazing job. I did not feel pressured to purchase a vehicle and that made me want to buy one even more. He took the time to walk around the entire dealership to find the right SUV for me and I love my new vehicle! I definitely will send referrals and return as a customer.
Thomas Cayton
3/30/2025
Tanisha, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Lilah P|2019 Chevrolet Impala
Confirmed Service Customer
3/31/2025
great service. I recently bought a new vehicle based on the service there
4/1/2025
Lilah, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!
GREENVILLE, NC
Nan W|2025 Chevrolet Trax
Confirmed Sales Customer
4/1/2025
Completely satisfied, extremely great to work with
Thomas Cayton
4/3/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!
Farmville, NC
Freeman D|2024 Chevrolet Camaro
Confirmed Service Customer
3/29/2025
Service was fantastic no problems done in efficient time loved it thank you
3/31/2025
Freeman, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Washington, NC
Alice W|2024 Chevrolet Trailblazer
Confirmed Service Customer
3/30/2025
Great friendly efficient service. Staff was awesome
3/31/2025
Alice, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We look forward to your next visit! Take care!
Greenville, NC
Steven A|2025 Chevrolet Colorado
Confirmed Sales Customer
4/2/2025
Thomas was reliable and honest. Kept me informed on every step of the buying process.
Thomas Cayton
4/3/2025
Steven, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Raleigh, NC
Ronnie W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/7/2025
I appreciated knowledge and professionalism of the employees that I dealt with. I’m pleased with my purchase.
Chris Evans
4/9/2025
Ronnie, our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
Grifton, NC
Ashley G|2020 Chevrolet Suburban
Confirmed Service Customer
4/8/2025
Very thankful for the prompt assessment and detailed plan of action to repair my suburban in a timely fashion. Thanks for the great communication of the problem, sharing next steps, and as always top-notch service.
4/9/2025
Ashley, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WINTERVILLE, NC
Jean-Paul R|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
4/9/2025
Good service good price
4/10/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
GREENVILLE, NC
Morris W|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/9/2025
Was done a lot sooner than I thought they would be. Courteous shuttle driver.
4/10/2025
Morris, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
GREENVILLE, NC
Sidney M|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
4/11/2025
We came in there 5 min to close knowing we weren’t going to keep them late and ended up leaving with a new suburban. They stayed late to make sure I got exactly what I wanted even when I told them we could reschedule. They definitely went above and beyond. Highly recommend!!!
DAVID OKROPIRIDZE
4/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Belhaven, NC
Betty N|2021 Chevrolet Equinox
Confirmed Service Customer
4/2/2025
Great experience and great family atmosphere!!!
4/5/2025
Betty, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TARBORO, NC
Floyd M|2025 Chevrolet Tahoe
Confirmed Service Customer
4/7/2025
Excellent prompt service
4/9/2025
Floyd, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EMERALD ISLE, NC
John J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/9/2025
I enjoy doing business with the dealership and Thomas Cayton. This is not my first experience with the dealership and I hope not my last.
Thomas Cayton
4/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!
Tarboro, NC
Caitlyn G|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/9/2025
Phelps Chevrolet is top tier! I’ve purchased 3 vehicles from them. Each experience has been great! Chris has been excellent to deal with ! The communication was great before purchasing the vehicle and during the day of purchase. Phelps has their customers best interest in getting what they want! Highly recommend as always!
Chris Evans
4/10/2025
Caitlyn, thank you for taking the time to leave a review for us at Phelps Chevrolet, INC.. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Waves, NC
Christopher S|2012 Chevrolet 2500 Silverado
Confirmed Service Customer
4/9/2025
Phelps treats you like family and makes sure you are taken care of at all times
4/10/2025
Christopher, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!
WILLIAMSTON, NC
Jeffrey B|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/10/2025
Honest
4/11/2025
Jeffrey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Fountain, NC
Hubert G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/15/2025
On time and the Shuttle service was very convenient
4/16/2025
Hubert, we are glad we could help! Thank you for choosing Phelps Chevrolet, INC. and we hope to see you again.
Greenville, NC
Jerry M|2025 Chevrolet Blazer
Confirmed Sales Customer
4/16/2025
Everyone greeted ys with a smile and a welcome. Very clean and friendly atmosphere.
Clay Koonce
4/16/2025
Jerry, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
VIDOR, TX
Deborah B|2020 Chevrolet Equinox
Confirmed Service Customer
4/14/2025
Everyone is very friendly and helpful.
4/15/2025
We are glad we could help! Until the next time we meet, take care!
CRESWELL, NC
Richard H|2025 Chevrolet Equinox
Confirmed Sales Customer
4/14/2025
The transition for effortless. Clay was our salesman, he was very courteous and professional.
Clay Koonce
4/16/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
New Bern, NC
Cynthia B|2023 Chevrolet Traverse
Confirmed Service Customer
4/15/2025
Efficient and courteous
4/16/2025
Cynthia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WINTERVILLE, NC
Frances S|2025 Chevrolet Traverse
Confirmed Sales Customer
4/15/2025
David was very helpful! Excellent service from him.
DAVID OKROPIRIDZE
4/16/2025
Frances, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We look forward to your next visit! Take care!
Greenville, NC
Isabelle F|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/15/2025
Clay was excellent when I came in to buy my car! The process was quick and smooth.
Clay Koonce
4/16/2025
Isabelle, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Farmville, NC
Nancy M|2011 Chevrolet Equinox
Confirmed Service Customer
4/15/2025
Efficient and fast service. Would’ve been nice if someone bothered to say hello when I first walked into the service department. Also used to having my car washed not at Phelps but other Chevy dealerships when I go in for an oil change.
4/16/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Greenville, NC
Judy D|2020 Chevrolet Tahoe
Confirmed Service Customer
4/16/2025
No issues. Special thanks to Tim Hardy
4/17/2025
Judy, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!
CONETOE, NC
Patricia L|2024 Chevrolet Corvette Z06
Confirmed Service Customer
4/24/2025
GREAT SERVICE EXCELLENT EXPERIENCE HIGHLY RECOMMEND
4/25/2025
Patricia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Phelps Chevrolet, INC.. We hope to see you soon!
Emerald Isle, NC
Future Financial S F|2023 Chevrolet Tahoe
Confirmed Service Customer
4/30/2025
Great
5/1/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Greenville, NC
Brian P|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/1/2025
This is my second vehicle purchased from Phelps. My salesman Chris helped with both vehicles. Exceptional customer service. Wes and Wave really care about their customers, and go above and beyond. Will definitely do business in the future!
Chris Evans
5/2/2025
We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
Cary, NC
Bobby P|2018 Chevrolet Colorado
Confirmed Service Customer
4/18/2025
Very nice dealership
4/20/2025
Bobby, thank you so much for your positive comments about Phelps Chevrolet, INC.! We do hope we can be of assistance in the future. Take care!
Plymouth, NC
Mac M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/21/2025
Helpful and courteous staff.
4/22/2025
We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We can't wait to see you again, have a great day.
GREENVILLE, NC
Ronnie M|2015 Chevrolet Tahoe
Confirmed Service Customer
4/23/2025
Brought vehicle in without an appointment and was told next available appointment was Thursday the next week however was called later that day with what was going on with my vehicle pans the parts to repair it was in stock and can pick my vehicle up later that evening. Great Job
4/24/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GREENVILLE, NC
Jeffrey H|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
4/25/2025
Excellent all around
Robin Whitten
4/27/2025
Jeffrey, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SNOW HILL, NC
Earl S|2022 Chevrolet Colorado
Confirmed Service Customer
4/30/2025
I have bought vehicles from Phelps Chevrolet and have sent customers to them. They are the best service Dept. to deal with!
5/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Greenville, NC
Jamie F|2021 Chevrolet Traverse
Confirmed Service Customer
5/1/2025
Great experience. No issues.
5/2/2025
Jamie, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
GRIMESLAND, NC
Glenn M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/1/2025
I am very pleased with my service adviser { Mitch} I am even more pleased with the technician {Klen}. As always, I am pleased with Phelps Chevrolet.
5/2/2025
Glenn, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AHOSKIE, NC
Joseph H|2023 Chevrolet Bolt EV
Confirmed Service Customer
5/1/2025
Went without a hitch.
5/3/2025
Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Mount Olive, NC
William Y|2024 Chevrolet Tahoe
Confirmed Service Customer
5/2/2025
Time is important, and they value my time! Thanks!
5/3/2025
Beau, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Richard W|2023 Chevrolet Tahoe
Confirmed Service Customer
5/2/2025
Great service!
5/3/2025
Richard, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Greenville, NC
Donald P|2018 Chevrolet Colorado
Confirmed Service Customer
5/2/2025
The staff at Phelps Chevrolet are always pleasant and eager to help.
5/3/2025
Donald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WINTERVILLE, NC
John B|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
5/6/2025
friendly, easy to deal with. Tim was on his game.
Tim Hardee
5/8/2025
John, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bethel, NC
Lee J|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/7/2025
Very good service
5/8/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
GREENVILLE, NC
David M|2018 GMC 1500 Sierra
Confirmed Service Customer
5/9/2025
On time, work done right, and good price.
5/11/2025
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Washington, NC
Gilbert R|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
Had the Silverado in for a scheduled oil / filter change and tires rotated. As usual, the Service Department did a great job. They are the backbone that makes a strong dealership. Thanks again to Mitchell, Sam, Matt and the technician who completed everything. Mark Royston
5/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Anton S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/13/2025
Great people, fast service, great communication, always a pleasure
5/14/2025
Anton, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Grimesland, NC
Paul A|2025 Chevrolet Traverse
Confirmed Sales Customer
5/15/2025
Very nice people.
Chris Evans
5/16/2025
Paul, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Kitty Hawk, NC
Antoni M|2017 Chevrolet Malibu
Confirmed Service Customer
5/15/2025
Great experience
5/16/2025
Antoni, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Ashley G|2020 Chevrolet Suburban
Confirmed Service Customer
5/16/2025
Great service, delivered as promised, made an additional repair not listed on the work order. Great people!
5/18/2025
Ashley, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
WINTERVILLE, NC
Kevin B|2023 Chevrolet Tahoe
Confirmed Service Customer
5/16/2025
I recently brought my vehicle in for a routine oil change and tire rotation. Overall, the service itself was completed as expected, and I appreciated that the work was done satisfactory. However, the customer service experience—particularly when it came time to pick up my vehicle, left something to be desired. I originally purchased my vehicle at Phelps, so I came into this visit with an expectation of continuity in professionalism and communication. After being told that my car was out there in a row of cars then I had to walk out into the parking lot to locate it myself. While I don’t mind walking, not being told the exact location of my vehicle felt careless and unprofessional. It may seem like a small detail, but those kinds of moments make a big difference in how valued a customer feels. A little more direction or courtesy in that moment would’ve gone a long way. That said, the staff inside were polite, and the actual service done to my vehicle appears to be solid. I just hope to see improvement in communication and customer care during the pickup process moving forward.
5/18/2025
Kevin, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Greenville, NC
Ronnie D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/17/2025
Completed service in a reasonable time
5/19/2025
Ronnie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Glory H|2017 Chevrolet Malibu
Confirmed Service Customer
5/17/2025
Great Job!
5/19/2025
Glory, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BATTLEBORO, NC
Angela G|2023 Chevrolet Trailblazer
Confirmed Service Customer
5/17/2025
Great service as always!
5/19/2025
We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Winterville, NC
Cara B|2025 Chevrolet Blazer
Confirmed Sales Customer
5/21/2025
Tim Hardee was first class. He made this the BEST car buying experience I’ve ever had. He’s very knowledgeable and listened to my wants. He wasn’t pushy. Everyone I dealt with was very friendly and professional. Thank you!!!
Tim Hardee
5/22/2025
We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.
Manns Harbor, NC
James R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/9/2025
Easy to work with had vehicle i was looking for another dealer said they had vehicle drove 1 hour to find out they didn’t
Thomas Cayton
5/11/2025
James, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 558-1728 to discuss your concerns, as your satisfaction is of utmost importance to us.
Cherryville, NC
Kim W|2020 Chevrolet Tahoe
Confirmed Service Customer
5/9/2025
Excellent customer service and reasonable time for service work.
5/12/2025
Kim, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
James R|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/12/2025
I always feel like part of the FAMILY with Phelps!! They are always willing to help
5/12/2025
James, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Julian J|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/12/2025
It’s always a pleasure dealing with Phelps Chevrolet, very helpful and knowledgeable
5/13/2025
Julian, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
VANCEBORO, NC
William G|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/12/2025
My salesman’s Clay was so courteous, very polite and professional as always! I told him exactly what I was looking for, and he dived right in and found me the exact vehicle, with everything equipped,with what I wanted in it… Just Awesome 😊
Clay Koonce
5/13/2025
William, thank you so much for your positive comments about Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
Winterville, NC
Calie P|2025 Chevrolet Equinox
Confirmed Sales Customer
5/15/2025
It was amazing very helpful service
5/16/2025
Calie, we are so happy to read such a great review about Phelps Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
Greenville, NC
Deborah B|2017 Chevrolet Traverse
Confirmed Service Customer
5/21/2025
Great service and wait time.
5/23/2025
Deborah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.
WASHINGTON, NC
Vivian C|2014 Chevrolet Equinox
Confirmed Service Customer
5/23/2025
Got me in same day for inspection. In an out in under 30 minutes.
5/24/2025
Vivian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WINTERVILLE, NC
Jaime B|2024 Chevrolet Trax
Confirmed Service Customer
5/22/2025
It was great experience. I was in and out in a timely manner. Staff is always nice every time I come in and get something done to my car.
5/23/2025
Thank you for choosing Phelps Chevrolet, INC. - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Greenville, NC
Sandra M|2025 Chevrolet Equinox
Confirmed Sales Customer
5/28/2025
It was a great experience! Thanks everyone involved!
Thomas Cayton
5/29/2025
Sandra, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Greenville, NC
James A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/29/2025
They are straight forward about the whole situation and was consistent .
5/30/2025
James, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
Greenville, NC
Marcia P|2016 Chevrolet Malibu
Confirmed Service Customer
6/2/2025
I went in last Friday morning for routine maintenance and something else. My appointment was at 7:30am and I arrived just before that. My car was taken to the back right away. I only waited for about an hour. I figured I'd be there longer than that so I definitely appreciate the speedy service. Hunter was very friendly and gave great customer service as well. I will continue to come back to Phelps for my car maintenance needs!
6/3/2025
Marcia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GRIMESLAND, NC
Mark S|2025 Chevrolet 1500 Silverado
Confirmed Service Customer
6/4/2025
Exactly the results I wanted. Thank you!
6/5/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Apex, NC
Connie L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/9/2025
Everytime I need to have service for my vehicle it is always with great customer service!
6/10/2025
Connie, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Kinston, NC
Michael H|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/11/2025
Chris and the whole team were amazing seamless transaction
Chris Evans
6/12/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
Greenville, NC
George D|2025 Chevrolet Equinox
Confirmed Sales Customer
6/11/2025
All was Great
Thomas Cayton
6/12/2025
George, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Kinston, NC
Dennis B|2021 Chevrolet Corvette
Confirmed Service Customer
5/23/2025
Great service. Very professional and courteous.
5/24/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Winterville, NC
Emmett K|2022 Chevrolet Colorado
Confirmed Service Customer
5/23/2025
Every thing was great.
5/26/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Winterville, NC
Neita H|2016 Chevrolet Traverse
Confirmed Service Customer
5/26/2025
They greeted me as soon as I walked in. Took my car right back to be serviced just when they said they would. Everyone knows you by name and is always willing to go the extra mile when it comes to customer service. I always take my car to them no matter what.
5/26/2025
Neita, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WILLIAMSTON, NC
Frances C|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
5/26/2025
Very fast and efficient.
Clay Koonce
5/27/2025
Frances, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Ahoskie, NC
Greg M|2022 GMC Yukon XL
Confirmed Service Customer
5/29/2025
Good communication from the service department. Everything was done as requested.
5/30/2025
Greg, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
GREENVILLE, NC
Hope W|2021 Chevrolet Traverse
Confirmed Service Customer
6/2/2025
N/A
6/5/2025
Hope, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Ayden, NC
Tonya G|2020 Chevrolet Blazer
Confirmed Service Customer
6/2/2025
Great service great people
6/4/2025
Tonya, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
GREENVILLE, NC
Dora S|2025 Chevrolet Trax
Confirmed Sales Customer
6/11/2025
The whole team were awesome
Clay Koonce
6/11/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!
Greenville, NC
Marion R|2015 Chevrolet Cruze
Confirmed Service Customer
6/12/2025
Didn't get the correct answer to our problem. The $2300 quote got solved for $300.
6/13/2025
Marion, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 558-1728 to discuss your concerns, as your satisfaction is of utmost importance to us.
Greenville, NC
Dwain W|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
6/13/2025
As Kid Kapri would say. Another 1. Thanks guys and girls. Great job!!
6/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Hilal K|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/15/2025
Chris listened great and worked very hard to make sure I got the car I wanted
Chris Evans
6/17/2025
Hilal, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Bobby P|2018 Chevrolet Colorado
Confirmed Service Customer
6/15/2025
Good
6/17/2025
Bobby, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Plymouth, NC
Doris W|2015 Chevrolet Tahoe
Confirmed Service Customer
6/16/2025
They always make sure you are taking care of!!
6/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Travis W|2022 Chevrolet Tahoe
Confirmed Service Customer
6/16/2025
Great customer service per usual. One thing that the dealership could improve upon is to provide a breakdown (checklist) of the components that were looked at during the standard maintenance, I.E, current tire tread depth, brake life, filters, etc. Simple “Red, Yellow, Green” check boxes for all the components would work just fine. That would help the customer know what to expect moving forward, and when these components might need replacing.
6/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Bryan A|2024 Chevrolet Colorado
Confirmed Service Customer
6/20/2025
"Service door latch system". Just about 3,000 miles on truck. Passenger doors and tailgate would not lock. Dropped off vehicle on a Friday. Part came in the next Wednesday. Got truck back the next Tuesday. Same message on truck now and passenger doors do not lock. Have to make another appointment to fix it again.
6/23/2025
Bryan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 375-3317 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
Hubert, NC
David S|2022 Chevrolet Blazer
Confirmed Service Customer
6/20/2025
Mitchell was great and welcomed me when I arrived. I enjoyed seeing Tim and catching up with him for a few moments
6/23/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Pamela H|2023 Chevrolet Blazer
Confirmed Service Customer
6/19/2025
Always positive and good! Long time customer!!
6/20/2025
Hugh, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Grimesland, NC
Mary P|2024 Chevrolet Camaro
Confirmed Service Customer
6/19/2025
Work done in a timely manner
6/20/2025
Mary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Washington, NC
Lindsey E|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
6/21/2025
Great group of people
6/23/2025
Lindsey, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Grimesland, NC
Clinton W|2021 GMC 1500 Sierra
Confirmed Service Customer
6/23/2025
Excellent professional service!!!!
6/24/2025
Clinton, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!
Winterville, NC
Dwayne P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/23/2025
Committed to service
6/25/2025
Dwayne, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Greenville, NC
Courtney J|2025 Chevrolet Suburban
Confirmed Sales Customer
6/24/2025
Our experience was great! All of the staff that helped made it an easy process for trade in and buy! This is our second time buying for you and both times they’ve been great!
DAVID OKROPIRIDZE
6/25/2025
Courtney, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Winterville, NC
Stephen P|2024 Chevrolet Colorado
Confirmed Service Customer
6/24/2025
This was my first service on my new Chevrolet Colorado . They did oil/filter and rotated my tires.. This service was complimentary of Phelps Chevrolet for the new truck that I bought. Thank you and the service was completed in about 1 hr. I had an appointment ….
6/25/2025
Stephen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GREENVILLE, NC
William P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/25/2025
Had a great experience working with Chris Evans. Came to terms quickly which I greatly appreciated. Everyone I encountered was professional and courteous.
Chris Evans
6/25/2025
We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
Winterville, NC
Charles S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/30/2025
Great personal support and attention the detail all the way through the sales process! A Winning Team! Wave, Allen, Robbin with sales. Then Robbie on financial and Sam technical support.
Robin Whitten
6/30/2025
Charles, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Fountain, NC
Pamela S|2024 Chevrolet Malibu
Confirmed Service Customer
6/25/2025
Great work and friendly staff.
6/26/2025
Your wonderful feedback and rating mean a lot to us. We hope to see you soon!
Williamston, NC
Clyde C|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/26/2025
Streamlined silky smooth experience. Very professional but easy going staff. Lots of followup to ensure satisfaction.
Thomas Cayton
6/27/2025
Clyde, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!
WILMINGTON, NC
Billy M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
Friendly, informative and timely service.
6/27/2025
Billy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Marcellyn D|2019 Chevrolet Colorado
Confirmed Service Customer
6/27/2025
Everyone was very nice and helpful.
6/29/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WINTERVILLE, NC
Nicholas G|2021 Chevrolet Colorado
Confirmed Service Customer
6/29/2025
So it was nice and straight forward. Went in and talked about the issue and asked for an inspection and then it was taken care of. Was called hours later saying that the service was done and free of charge. The only issue though is that although they tightened something in my suspension; the issue I originally have is still present in my truck and wasn’t fixed. So I guess what I thought the noise to be is just a quirk of the truck since it was found to be having no issues after the inspection. Idk, if it was a good expedience and straight forward at least.
6/30/2025
Nicholas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 375-3317 to discuss your concerns, as your satisfaction is of utmost importance to us.
Greenville, NC
Kelly C|2024 Chevrolet Tahoe
Confirmed Service Customer
7/2/2025
everyone was great from Thomas helping coordinate service and court courtesy vehicle to service department being proficient.
7/4/2025
Kelly, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Judy D|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/2/2025
Great service and communication from start to finish. This dealership is absolutely the BEST
Tim Hardee
7/4/2025
Judy, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Phelps Chevrolet, INC. and we hope to see you again.
CONETOE, NC
Cheryl B|2022 Chevrolet Bolt EUV
Confirmed Service Customer
7/3/2025
Friendly, helpful people and efficient garage
7/6/2025
Cheryl, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
Greenville, NC
Joseph V|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/3/2025
They did everything I asked him to do and I bought a new car because the salesman was so good - Joseph Barnes did a great job
JOSEPH BARNES
7/6/2025
Joseph, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Nags Head, NC
Haskell T|2018 Chevrolet Impala
Confirmed Service Customer
7/3/2025
I am not referencing the most recent service (2018 Impala) but rather the one prior. As I always do, I took our 2016 Suburban in for an oil change and tire rotation. I have asked in the past if the technician checks other items that may need service and was told that they do check various fluids etc. Less than 200 miles after the service, the front brake pads started to dig into the rotors. I thought this would be bought to my attention at the time of service. I had to replace both rotors due to the gouging that occurred from the metal on metal contact. I originally scheduled with Phelps to do the repair but after thinking about it I had it repaired somewhere else. Why should I have trusted Phelps to do the repair when they missed this issue when rotating tires? We have bought our last three vehicles from Phelps and have always been treated very good from what I can tell, until this happened. I think something as simple as a visual inspection while the tire was off would have easily discovered this needed repair. Disappointed.
7/6/2025
We're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (252) 558-1728 so we can work towards a resolution.
Chocowinity, NC
Sydney D|2018 Chevrolet Tahoe
Confirmed Service Customer
7/5/2025
Yall always do a great job! Quick too
7/8/2025
Sydney, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Eva P|2025 Chevrolet Equinox
Confirmed Service Customer
7/8/2025
Very friendly,,,respectful and helpful.... Thank you ....
7/9/2025
Eva, we're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!
Greenville, NC
Vincent K|2014 Chevrolet Corvette
Confirmed Service Customer
7/9/2025
It was easy to setup an appointment online and the work was done quickly.
7/10/2025
Vincent, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
WINTERVILLE, NC
Julie P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/9/2025
I had a great experience
MARCOS CABALLERO
7/10/2025
Julie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Greg G|2020 Chevrolet Colorado
Confirmed Service Customer
7/11/2025
FAST FRIENDLY SERVICE!
7/14/2025
Jeanne, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ayden, NC
David D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2025
I do all my maintenance at Phelps and am happy with all the staff there!
7/11/2025
David, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
Greenville, NC
Mike H|2023 Chevrolet Tahoe
Confirmed Service Customer
7/9/2025
Great diagnosis and great service. Very happy customer
7/12/2025
Mike, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
BETHEL, NC
Teresa B|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/17/2025
On time
7/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Fountain, NC
Christopher R|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/21/2025
One hour and 15 minutes for oil change.
7/22/2025
Christopher, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 558-1728 to discuss your concerns, as your satisfaction is of utmost importance to us.
Robersonville, NC
Christopher M|2025 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
Dropped car off the night before appointment. Got notification oil change and tire rotation was completed. Picked up car with no issues. 1st oil change was complimentary.
7/22/2025
Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
Winterville, NC
Ardell H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/21/2025
Great service, great people
7/22/2025
Ardell, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Winterville, NC
Patrick D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/23/2025
I’ve bought many vehicles over the years. These folks were the best I have ever worked with. Not pushy, friendly and just nice people. They took care of a lot of the paper work (credit/trade in value) prior to me even being there. Thomas and Tim were great salespeople.
Thomas Cayton
7/23/2025
Patrick, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Waxhaw, NC
Sidney O|2026 Chevrolet Equinox
Confirmed Sales Customer
7/23/2025
Amazing customer service, with no pressure.
MARCOS CABALLERO
7/24/2025
Sidney, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Greenville, NC
Everette D|2025 Chevrolet Colorado
Confirmed Sales Customer
7/14/2025
No hassle. Abided by previous text messages. I am not internet savy… appreciated their understanding.
Chris Evans
7/16/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Winterville, NC
Gary J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/16/2025
Phenomenal always enjoy dealing with Robin W he is always very knowledgeable and not pushy
Robin Whitten
7/17/2025
Gary, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!
Grifton, NC
Jim H|2018 Chevrolet Colorado
Confirmed Service Customer
7/16/2025
Prompt, courteous, professional
7/17/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Christopher K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/19/2025
Robin is always great to work with
Robin Whitten
7/21/2025
Christopher, we appreciate your positive review about your recent experience with us! We hope to see you soon!
WINTERVILLE, NC
Nancy B|2024 Chevrolet Malibu
Confirmed Service Customer
7/22/2025
Always welcoming & accomodating
7/23/2025
Nancy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Chocowinity, NC
Donna P|2026 Chevrolet Equinox
Confirmed Sales Customer
7/23/2025
Treated my mom with respect in the buying process
Robin Whitten
7/24/2025
Donna, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
Hertford, NC
Worley W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2025
Always friendly
7/25/2025
Worley, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ROBERSONVILLE, NC
Betty S|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/31/2025
Exceptional service
8/3/2025
Betty, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Greenville, NC
Starley S|2025 Chevrolet Blazer
Confirmed Sales Customer
8/4/2025
Friendly staff. Helpful witn new features of new car.
DAVID OKROPIRIDZE
8/5/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bath, NC
Greg B|2018 Chevrolet Tahoe
Confirmed Service Customer
8/5/2025
Everything done as scheduled and staff is very friendly and honest
8/6/2025
Greg, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Thank you so much again for your feedback! We hope you have a great day!
Winterville, NC
Raquel V|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
7/25/2025
I have been going to this dealership for the past 2.5 years. Always an excellent experience. The staff are very professional, helpful and their prices are fair. Solid service and quick. Will always recommend. Thank you!
7/27/2025
We appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!
Greenville, NC
Sharon C|2025 Chevrolet Trax
Confirmed Sales Customer
7/29/2025
I had great experience .They worked with me to give me the best deal and trade in with my car.
Tim Hardee
7/30/2025
Sharon, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Greenville, NC
Darren T|2018 Chevrolet Tahoe
Confirmed Service Customer
8/1/2025
Did exactly what I asked for in a timely fashion.
8/4/2025
Darren, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Winterville, NC
Jerome W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/9/2025
Service was prompt and efficient
8/11/2025
Jerome, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
WINTERVILLE, NC
Curtis C|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/12/2025
Great Job.
Clay Koonce
8/14/2025
Curtis, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Garner, NC
William M|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/13/2025
We had a great experience. No hassle dealership. Went out of their way to accommodate us.
Chris Evans
8/15/2025
William, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Siler City, NC
Darren T|2023 GMC Acadia
Confirmed Service Customer
8/14/2025
Did exactly what I asked for in a timely manor.
8/16/2025
Darren, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Winterville, NC
Patricia F|2024 Chevrolet Trax
Confirmed Service Customer
8/14/2025
Everyone is professional and pleasant!
8/17/2025
Patricia, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
Greenville, NC
Mark W|2025 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
Too long to wait for oil change on scheduled appointment. No feedback or friendly service from employees.
8/17/2025
Mark, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (252) 558-1728 so we can assist you further.
Grifton, NC
Matthew O|2025 Chevrolet Equinox
Confirmed Sales Customer
8/9/2025
The salesman, Marcos, was great. He had everything ready by the time we got there. He was very professional and personable. The finance manager was also very professional and personable. Throughout the experience, I never felt pressured. Which had not been my experience at other dealerships. I would buy a future vehicle from Phelps and will recommend this dealership and Marcos to others looking to buy a Chevy.
MARCOS CABALLERO
8/11/2025
Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Jacksonville, NC
Elizabeth T|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/9/2025
Salesman was Joseph Barnes. He was very nice and knowledgeable about the vehicle I purchased. Showed features and answered any questions I had. The buying transaction went quickly and smoothly. Best experience that I have ever had purchasing a vehicle. Was very impressed with Phelps Chevrolet!
JOSEPH BARNES
8/11/2025
Elizabeth, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Wilson, NC
Sandra W|2019 Chevrolet Equinox
Confirmed Service Customer
8/9/2025
Great service!
8/12/2025
Sandra, we are very happy to have provided you with such a positive experience! We hope to see you soon!
WINTERVILLE, NC
Joshua C|2017 Chevrolet Spark
Confirmed Service Customer
8/11/2025
Very good service. Prompt and good communication
8/13/2025
Joshua, we are very happy to have provided you with such a positive experience! Thank you for choosing Phelps Chevrolet, INC. and we hope to see you again.
WINTERVILLE, NC
Mike S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/14/2025
I had an issue with my valve body on my transmission, salesman Chris got me a truck to drive while mine was being repaired. The service and repair was done in a timely manner... I'm very satisfied with how i was taken care of and plan on dealing with phelps chevrolet for several years to come...
8/17/2025
Mike, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We sincerely value your business and look forward to your next visit!
Winterville, NC
Sheila H|2026 Chevrolet Traverse
Confirmed Sales Customer
8/17/2025
Exceptional experience. Outstanding, friendly and knowledgeable staff.
Thomas Cayton
8/18/2025
Sheila, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
Williamston, NC
Milton R|2025 Chevrolet Suburban
Confirmed Sales Customer
8/20/2025
Alan & Tim took such good care of me and my wife as we bought our 2025 Suburban. They worked with us on our trade and to get the price we needed. They genuinely made the car buying process very easy. Tim showed my wife all the features of her new car and had her very comfortable with the workings of everything before we left. We definitely recommend Phelps Chevrolet for your new car.
Clay Koonce
8/21/2025
Milton, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
Williamston, NC
Domonique G|2025 Chevrolet Equinox
Confirmed Service Customer
8/18/2025
Very fast, nice employees and job
8/19/2025
Domonique, thank you so much for your positive comments about Phelps Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!
Snow Hill, NC
Assef T|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
8/19/2025
Great service. There services is the best
DAVID OKROPIRIDZE
8/20/2025
We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Greenville, NC
Beverly W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/22/2025
No problems
8/24/2025
Beverly, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Williamston, NC
William B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/26/2025
Always great service
8/26/2025
William, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Greenville, NC
Leslie M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/26/2025
Why nothing will change.
8/26/2025
Leslie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 558-1728 to discuss your concerns, as your satisfaction is of utmost importance to us.
Ayden, NC
James C|2025 Chevrolet Tahoe
Confirmed Service Customer
9/3/2025
Seamless service from drop off to pickup.Truck was in a bay in less than 15min of scheduled appt time
9/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ayden, NC
Ronnie D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/8/2025
Friendly service
9/9/2025
Ronnie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GREENVILLE, NC
Jimmie S|2025 Chevrolet Blazer
Confirmed Sales Customer
9/10/2025
Greeted by Clay Koonse at Phelps Chevrolet and was very impressed with his kindness and willingness to help us. Much of our decision to buy the car was because of Clay. He truly went out of his way to make sure we were satisfied. Thank you Clay again!! The Sauls
Clay Koonce
9/12/2025
Jimmie, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
Winterville, NC
Wendy T|2016 Chevrolet Equinox
Confirmed Service Customer
9/12/2025
Great customer service
9/15/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
GREENVILLE, NC
Walter S|2025 Chevrolet Trax
Confirmed Sales Customer
8/25/2025
Good experience
Robin Whitten
8/25/2025
Walter, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!
GREENVILLE, NC
Michael L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/27/2025
In and out in a timely manner
8/28/2025
Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Macclesfield, NC
Betty N|2025 Chevrolet Equinox
Confirmed Service Customer
8/27/2025
Always great services and answers all my concerns!! Great Job
8/28/2025
Thank you for choosing Phelps Chevrolet, INC. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
Tarboro, NC
Paul M|2022 Chevrolet Equinox
Confirmed Service Customer
8/29/2025
10/10
9/1/2025
Paul, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Greenville, NC
Amanda J|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/2/2025
Great group. Always easy to work with and I feel comfortable asking questions.
9/3/2025
Amanda, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Winterville, NC
James W|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/9/2025
Great service
9/10/2025
James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sims, NC
Sara R|2025 Chevrolet Colorado
Confirmed Sales Customer
9/14/2025
I was relieved at how professional honest no bs with this dealership. I love the fact they are a family owned and separate from the others. Originally I was looking at ford because I had already had a ford vehicle. Unfortunately the vehicle I wanted was not available in the time frame I needed. (Ps- they too were fantastic). I found a vehicle online at my nearest Chevy dealership which my husband got his truck from ( horrible dealership) and went down to inquire and get the numbers to make sure I stayed within a budget. Needless to say I walked and didn’t go back. Fast forward I found the same or similar model truck online at Phelps in Greenville. Since the inquiry everyone involved as professional sweet and knowledgeable. I got paired up with dave O and we had a great conversation. I was upfront and blunt with him as far as sales pitch and all I wanted was to get the numbers for the vehicle to make sure I can afford the truck. He was fantastic! He explained everything to me and made sure I was comfortable and I understood how things went. They kept in contact with me on the availability of the vehicle until I could make it there. I drove two and a half hours to purchase the vehicle. That is how impressed and important It was that this dealership was the one I wanted to do business with. They listened to my concerns I questioned the numbers or things I didn’t understand with the numbers and they took the time to explain and answer. I wish I found them sooner when buying my husbands vehicle. All in all again, I can’t thank everyone at the dealership enough for making the experience a better one. I highly recommend anyone who wants hassle free no pushy buying to go to them.
DAVID OKROPIRIDZE
9/15/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
Leland, NC
Lisa G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/13/2025
This is the best dealership that I have ever worked with!
9/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Phelps Chevrolet, INC. - Service and we hope to see you again.
GREENVILLE, NC
Deborah M|2022 Chevrolet Tahoe
Confirmed Service Customer
9/14/2025
Great the office assistant helped me pay with my GM Rewards she was very helpful
9/16/2025
Deborah, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Farmville, NC
Kenneth M|2012 Chevrolet Tahoe
Confirmed Service Customer
9/15/2025
Everyone was great to work with.
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WINTERVILLE, NC
Vincent S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/16/2025
After shopping around and speaking with other dealerships, Chris Evans made me feel at ease and was not pushy like other dealers. The buying process went quickly and smoothly just as anyone would like.
Chris Evans
9/17/2025
We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!
Sneads Ferry, NC
Teresa A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/17/2025
Great experience as always!
9/17/2025
Teresa, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Windsor, NC
Charles H|2025 Chevrolet Colorado
Confirmed Sales Customer
9/17/2025
The worked with me and did as they agreed to before making the drive to finish the paperwork and trade-in.
Chris Evans
9/18/2025
Charles, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Kinston, NC
Connie L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/18/2025
great experience
9/19/2025
Connie, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Kinston, NC
Cassandra T|2018 Chevrolet Suburban
Confirmed Service Customer
9/19/2025
Phelps Chevrolet has great customer service !
9/22/2025
Cassandra, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
WINTERVILLE, NC
Debra P|2020 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
I had an appointment for service and was down within 1 hr. They completed my oil/filter rotated my tires and installed a new battery.
9/22/2025
Debra, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
GREENVILLE, NC
Noah B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/15/2025
I had a wonderful experience at Phelps Chevrolet. Wave and Joseph on the sales team made the process smooth and easy. They both took the time to make sure all my questions were answered and I felt good about purchasing my new Silverado. Robbie in the finance department was also great to work with - very personable and patient when answering all my financing + extended warranty questions. I understand there are big dealer groups that own a lot of stores now and that is the norm, but buying from a local, family owned dealer can't beat. Thanks again to the Phelps team, couldn't be happier to be back in a Chevrolet truck!
JOSEPH BARNES
9/16/2025
Noah, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Greenville, NC
John R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/16/2025
HELPED FIND THE PROBLEM AND FIXED
9/17/2025
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Bobby L|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/16/2025
Very responsive and accommodating
Thomas Cayton
9/17/2025
Bobby, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Edenton, NC
Joy A|2026 Chevrolet Trax
Confirmed Sales Customer
9/18/2025
Tim Hardy was excellent. Wasn't pushy and let me take my time. Made sure car system was set up before I left. The gentleman doing my finance fast and simple.
Tim Hardee
9/21/2025
Joy, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you have any further questions, please don't hesitate to reach out!
Fountain, NC
Shaun R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/20/2025
The dealership had very competitive prices and negotiated the final price in a fair manor. The only thing that is off putting is the lack of parking at the dealership.
Tim Hardee
9/22/2025
Shaun, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Ronald B|2019 Chevrolet Malibu
Confirmed Service Customer
9/21/2025
I was trying not to write this letter, but you have contacted me three times. Therefore, with a heavy heart I will tell you why, I only gave you one star. On Wednesday, September 17, 2025, I took my car to my dealership for an oil change, inspection, and a tire rotation. The first two service were very good, but with the tire rotation, the mechanic damage my sensor to tell the driver how much air is in the tires. Before I left the parking lot upon receiving my car, I noticed that I could not read my tire air pressure. I immediately without leaving took the car back to the dealership, and the attendant said it was damaged and could not read the air pressure in the tires. I told him that I checked the air pressure upon driving into the lot of the dealership and it was working fine when I turned over the car to the dealership. Therefore, someone at the dealership damage the sensor. The attendant said it would cost nearly $70 fir a new sensor and $30 for the labor. I explained that I believe the dealership should cover the repair since it was broke while on their job. Therefore, I cannot give you this time many stars, because I believe the dealership should honor all the damage they do to their customer's vehicle.
9/22/2025
Ronald, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (252) 558-1728 when you have a chance. Thank you, and we look forward to hearing from you.
GREENVILLE, NC
Michael B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/23/2025
Walked in with no appt and was greeted by Clay and was out in around two hrs including trading my vehicle Very friendly atmosphere and great service%!
Clay Koonce
9/24/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Manteo, NC
Paul R|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/23/2025
I was in and out in no-time. Phelps was easy to work with.
Thomas Cayton
9/24/2025
Paul, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Ayden, NC
Kevin L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
Had to reschedule transmission inspection due to a lack of communication within the service department. The oil change, inspection, and tire rotation were completed as scheduled. The Service Tech who waited on me was courteous and helped me reschedule the transmission service.
9/24/2025
Kevin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
John G|2026 Chevrolet Colorado
Confirmed Sales Customer
9/23/2025
Overall experience was good… love the truck. Sales person said it could be started remotely… found out it can’t be, after the sale. Also very disappointed the truck did not come with floor mats.
JOSEPH BARNES
9/24/2025
John, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 558-1728 to discuss your concerns, as your satisfaction is of utmost importance to us.
Grimesland, NC
Steve H|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
Great service dept
9/24/2025
Steve, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
GREENVILLE, NC
Tracy C|2016 GMC 1500 Sierra
Confirmed Service Customer
9/23/2025
Always quick easy satisfactory service!
9/24/2025
Tracy, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.
AYDEN, NC
Jim H|2023 Chevrolet Blazer
Confirmed Service Customer
9/25/2025
Chase helped get me scheduled quickly, that day actually as there was a cancellation. Job was completed quickly and to my satisfaction.
9/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
Greenville, NC
Timothy C|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/29/2025
Phelps a place that feels like home. Everyone is family.
9/29/2025
Timothy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WINTERVILLE, NC
Michael C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
Had a good experience! Was taken care of in a timely manner. Very happy with this dealership and their response to my concerns!!
9/24/2025
Michael, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Michael R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/25/2025
n/a
9/27/2025
Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Greenville, NC
David H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
I was early for my appointment and they took my truck right in and jumped right on it. Had it done in 30 or 40 minutes. Very friendly staff, all of them stopped and talked to me & had fresh pot of coffee! Mike Phelps sit and talked with me til my truck was finished.
9/27/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
William W|2024 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
VERY PROFESSIONAL. HELPFUL
9/27/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Burgaw, NC
Kevin M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/25/2025
great service..
DAVID OKROPIRIDZE
9/28/2025
Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Cordele, GA
Elton S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/26/2025
All was as expected. No issues. Excellent, timely service.
9/29/2025
Elton, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
Greenville, NC
William L|2025 Chevrolet Suburban
Confirmed Sales Customer
9/26/2025
Clay is a great salesman. This is the second vehicle that I have purchased with him. If he leaves Phelps I will follow him wherever he goes.
Clay Koonce
9/29/2025
William, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Winton, NC
Doug F|2012 Chevrolet Suburban
Confirmed Service Customer
10/7/2025
Your service department is very cold and unfriendly.
10/8/2025
We regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (252) 558-1728. We look forward to hearing from you.
GREENVILLE, NC
Thomas B|2026 Chevrolet Equinox
Confirmed Sales Customer
10/7/2025
Good service
Clay Koonce
10/8/2025
Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SPRING HOPE, NC
Kelly C|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/7/2025
Thomas was excellent as always. He immediately researched my questions and I was able to get back to me in a short period of time to provide me details. I refer a lot of people to him for this reason.
Thomas Cayton
10/8/2025
Kelly, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Jeffrey H|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/7/2025
NA
10/8/2025
Jeffrey, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
SNOW HILL, NC
Dyke H|2019 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Great service
10/10/2025
Dyke, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Tracy C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Always fast friendly service! Easy to schedule online.
10/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AYDEN, NC
Christopher S|2026 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
They found they problem ordered the part installed there part and had it ready the same week. They gave me a loaner car to drive while mine was in the shop. Always do a great job
10/10/2025
Christopher, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Williamston, NC
Shaun L|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/8/2025
One of the best buying experiences I’ve ever! Clay was amazing to work with. My wife & I went back and purchased another vehicle today!
Clay Koonce
10/11/2025
Shaun, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
Wilson, NC
Pamela H|2023 Chevrolet Blazer
Confirmed Service Customer
10/9/2025
Been a long time customer! Need I say more!
10/11/2025
Hugh, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Grimesland, NC
Lynn J|2026 Chevrolet Traverse
Confirmed Sales Customer
10/12/2025
Everything was handled very well. It was all done in a timely manner sales person. Chris was great. Financial officer did great everyone at the dealership was very friendly enjoying my new Chevrolet traverse.
Chris Evans
10/13/2025
Lynn, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Windsor, NC
Kiley H|2021 Chevrolet Equinox
Confirmed Service Customer
10/3/2025
Great staff here. Very friendly and kind. I was in and out under an hour, I appreciate their efficiency and candor. Best Chevy dealership I have been to in the state of North Carolina.
10/6/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
David S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/3/2025
Thomas did everything he could to get our price and he made it happen. All it took was five hours.
Thomas Cayton
10/6/2025
David, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Kathryn C|2026 Chevrolet Equinox
Confirmed Sales Customer
10/7/2025
Very helpful and patient.
Chris Evans
10/8/2025
Kathryn, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Blounts Creek, NC
Steve B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/7/2025
It was a very great experience with Dave and the crew
DAVID OKROPIRIDZE
10/8/2025
Steve, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.
Trenton, NC
Shelton L|2025 Chevrolet Suburban
Confirmed Sales Customer
10/7/2025
Easy to deal with. No pressure. No hassle.
DAVID OKROPIRIDZE
10/9/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Louisburg, NC
Alice W|2026 Chevrolet Trax
Confirmed Sales Customer
10/8/2025
Great salesman. Mr.Hardee
Tim Hardee
10/9/2025
Alice, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Greenville, NC
Vernon L|2024 Chevrolet Corvette Z06
Confirmed Service Customer
10/10/2025
GREAT SERVICE ALWAYS
10/12/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Emerald Isle, NC
Dan C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/13/2025
Phelps went above and beyond to make sure my truck was fixed quickly and at a very fair price.
10/13/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Stokes, NC
Hilal K|2025 Chevrolet Tahoe
Confirmed Service Customer
10/13/2025
Fast
10/14/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Greenville, NC
Kevin S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/14/2025
The work done on my Silverado (torque converter replacement) seems to have solved my issues. Losing the torque converter at 96k has me jacked up, but it’s an 8L90 transmission…so I probably had it coming. That said, I found the customer experience at the dealership to be lacking. Notified my vehicle was ready, I went to the service desk. I was redirected to the cashier counter where the employee fumbled around to verify I had already paid the invoice online. I was then handed the key and a printed receipt, without any further direction. Perhaps I inconvenienced her… I walked back to the service counter and showed I had the key. Grumpy says, “It’s out that door. Walk left.” I exited the building for 100 yards to retrieve by truck, which by the way it was in the lot was parked in haste. The truck was dirty and had guano on it. After dropping $3550 at the dealership, I’d think a service manager would talk with me, the truck might be returned cleaned up and/or I wouldn’t need to hike to retrieve it myself. None of these “little” things are difficult, but all seem to be unimportant to the dealership. This might explain why I own 2 Mercedes and 1 Chevy (and I’ve been a Chevy guy all my life.) Customers care isn’t difficult!
10/16/2025
Kevin, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (252) 558-1728 so we can discuss your experience further. We look forward to hearing from you.
Chocowinity, NC
Alvis R|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
10/15/2025
I was just looking at trucks and decided to stop by without wanting to purchase at the time. They made me a deal I couldn’t turn down.
DAVID OKROPIRIDZE
10/15/2025
Alvis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Winterville, NC
Jerome W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
Fast and prompt service.
10/16/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WINTERVILLE, NC
Catherine W|2026 Chevrolet Traverse
Confirmed Sales Customer
10/17/2025
This is the 3rd Traverse I have bought from Phelps Chevrolet in Greenville NC. I have never had any issues with anyone at Phelps. I always let them handle my service issues. I have loved both previous vehicles. Thomas Cayton is sales and Sam (don’t know last name) in service are my favorites. I’m not sure about this one yet since it is a 4 cylinder. It’s a little “whiny” when accelerating quickly. Maybe I will get used to it.
Thomas Cayton
10/20/2025
Catherine, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Travis W|2022 Chevrolet Tahoe
Confirmed Service Customer
10/24/2025
Great experience as always. Extremely quick turn around on the standard maint./oil change. Hunter was extremely helpful and got me scheduled for a follow up appointment for the other issue that we were having with the Tahoe, and Clay was quick to tell us that we could have a loaner vehicle for the day when we come back in next week for the day so I don’t have to alert my work schedule! 10/10 experience.
10/26/2025
Travis, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Greenville, NC
James P|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
10/13/2025
Fast professional service done right the first time.
10/14/2025
James, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Greenville, NC
Robert H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
Dropped off my truck and it was ready in less than 2 hours. Also reprogrammed my radio,, seems to be working better, not losing sound.
10/16/2025
We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.
Grimesland, NC
Cindy J|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/15/2025
Hunter was awesome! He went above and beyond to help us get into the snack machine for my 3 year old niece. We repaid him by scaring him but he was a good sport!
10/16/2025
Cindy, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC. - Service! We sincerely value your business and look forward to your next visit!
Grimesland, NC
Katrine E|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/16/2025
Friendly staff, quick and efficient service,
10/19/2025
Katrine, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Greenville, NC
Leslie P|2026 Chevrolet Traverse
Confirmed Sales Customer
10/17/2025
Overall an excellent experience
Thomas Cayton
10/19/2025
Leslie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Winterville, NC
Angel M|2021 GMC Yukon
Confirmed Service Customer
10/19/2025
Great work! Great timing and great customer service!
10/20/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Winterville, NC
Chadwick T|2025 Chevrolet Colorado
Confirmed Sales Customer
10/24/2025
-
Thomas Cayton
10/27/2025
Chadwick, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Farmville, NC
Timothy M|2026 Chevrolet Colorado
Confirmed Sales Customer
10/26/2025
The staff was pleasant and listened to our wants intently.
DAVID OKROPIRIDZE
10/27/2025
Timothy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Youngsville, NC
Monica M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/28/2025
When we arrived at the dealership Chris Evans was right there to help. We knew what we wanted to look at and had the stock#, so Chris got the keys, and we took it for a drive. Chris was great.
Chris Evans
10/29/2025
Monica, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Columbia, NC
Christian M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/29/2025
Marcos was great. The process was super fast and easy! Definitely makes us want to buy another car from this dealership in the future.
MARCOS CABALLERO
11/1/2025
Christian, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
New Bern, NC
Linda B|2023 Chevrolet Blazer
Confirmed Service Customer
10/30/2025
Very pleased how they took care of my chev blazer issues
11/2/2025
Linda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
2243 Allen Williams Road, NC
Joseph P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/30/2025
Easiest purchase ever, Chris Evans made this a smooth process for me and was super respectful to any and all questions throughout this
Chris Evans
11/2/2025
Joseph, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ayden, NC
Adam Y|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/31/2025
Chris exceeded our expectations. He was up front with information and he was able to answer all of our questions. We will be referring everyone looking for a new vehicle to Phelps and specifically to Chris. We drove away with a vehicle we love and at a price we were happy with.
Chris Evans
11/3/2025
Adam, thank you for taking the time to leave a review for us at Phelps Chevrolet, INC.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Beaufort, NC
Ardell H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/3/2025
Fantastic and quick service
11/5/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Winterville, NC
Jeff B|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/3/2025
I'll put my trust in their service anytime!
11/3/2025
Jeff, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Fountain, NC
Valerie W|2018 Chevrolet Equinox
Confirmed Service Customer
11/3/2025
Fast and on time
11/4/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
WASHINGTON, NC
James C|2026 Chevrolet Colorado
Confirmed Sales Customer
11/3/2025
The sales manager was very helpful when Chris (my salesman) was not there. I would recommend Phelps Chevrolet of Greenville, NC to anyone!
AULANDER, NC
Mark C|2026 Chevrolet Equinox
Confirmed Sales Customer
11/4/2025
Clay is so professional and so Kind and genuine
Clay Koonce
11/5/2025
Mark, thank you for your kind review; we are happy to pass along your comments to Clay here at Phelps Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
Greenville, NC
Angela P|2026 Chevrolet Traverse
Confirmed Sales Customer
10/30/2025
Excellent
Thomas Cayton
11/2/2025
Angela, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Tarboro, NC
Eva P|2025 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
Very nice staff...
11/3/2025
Eva, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Spencer B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/6/2025
Dealership opens at 8:30am, but everyone was in meetings until 9am. My wife and I came in at 8:40 ready to purchase a 2026 LT trail boss, but had to stand in the lobby waiting till 9am to be helped. If you open at 8:30, then employees and managers should be fully ready to work at 8:30am. Everything else was amazing and quick, but it would be more professional to have meetings completed before opening time.
DAVID OKROPIRIDZE
11/7/2025
Spencer, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Richlands, NC
William H|2025 Chevrolet Colorado
Confirmed Sales Customer
11/6/2025
Dave was a wonderful representative for your business. He was knowledgeable, honest and way too smart for his age! Your product was $3000 lower than your nearest competitor and your business offered over $600 more for my trade-in. And I loved that you guys had a pure black truck. That’s why I chose Phelps!
DAVID OKROPIRIDZE
11/7/2025
William, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.
Fountain, NC
Stephen P|2024 Chevrolet Colorado
Confirmed Service Customer
11/11/2025
I had an appointment for oil and filter and rotate tires. They were on time and my service was completed in less than an hour. Thank for the great service.
11/12/2025
Stephen, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.
Greenville, NC
Susan C|2026 Chevrolet Traverse
Confirmed Sales Customer
11/13/2025
I was treated like royalty and felt I was the only customer there.
Clay Koonce
11/14/2025
Susan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
Greenville, NC
Rebecca B|2025 Chevrolet Trax
Confirmed Sales Customer
11/15/2025
Everyone was friendly and accommodating and knowledgeable.
DAVID OKROPIRIDZE
11/17/2025
Rebecca, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Washington, NC
Dean M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/15/2025
Excellent service!
MARCOS CABALLERO
11/17/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Belhaven, NC
Landscaping & Const L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/6/2025
Kept me in line with the repair on my truck. Matt is such a good guy.
11/7/2025
Thank you for your review; we are happy to pass along your comments to Matt here at Phelps Chevrolet, INC.! If you're ever in need of more help, please let us know!
Washington, NC
Kevin L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
I did not have my vehicle serviced on 11/6/25.
11/9/2025
Kevin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
GREENVILLE, NC
Joseph H|2023 Chevrolet Bolt EV
Confirmed Service Customer
11/9/2025
The installation of new tires went without a hitch. However, when the bill was received it gave a discount using Chevrolet points, but upon paying I was told I my number. Why does the dealership not have my number. I was not aware that I needed to know my number. I think this is crazy. It should be stated that to use such points I, the customer has to present this information that should be in the dealership's data base.
11/10/2025
Joseph, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 375-3317 to discuss your concerns, as your satisfaction is of utmost importance to us.
Mount Olive, NC
Brian S|2023 Chevrolet Traverse
Confirmed Service Customer
11/12/2025
I had an appointment last week for an oil change and tire rotation. My wife went and waited for the vehicle to be serviced and was happy with everything until the next day when I got an alert that the tires hadn’t been rotated. I call and got another appointment for yesterday and was a little surprised there was a charge. Not that I expected a free service but assumed it was done the first time and paid for. At the very least some courtesy for the now second trip and hour or so of waiting. This won’t in anyway affect us using Phelps just a note of our recent experience.
11/12/2025
Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
GREENVILLE, NC
Brenda F|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/12/2025
Friendly
Thomas Cayton
11/13/2025
Brenda, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Rocky Mount, NC
Terri L|2026 Chevrolet Traverse
Confirmed Sales Customer
11/13/2025
I found the car I wanted online and called Robin. I have dealt with him before. A few days later I test drove the 2026 Traverse. I Loved it. Always a pleasure working with Robin.
Robin Whitten
11/14/2025
Terri, thank you for your kind review; we are happy to pass along your comments to Robin here at Phelps Chevrolet, INC.! We look forward to your next visit! Take care!
Roper, NC
William H|2025 Chevrolet Colorado
Confirmed Service Customer
11/16/2025
Great experience with Dave, Chase and the service department were so helpful.
11/17/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fountain, NC
Mark C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/15/2025
Very helpful and always very Kind
Clay Koonce
11/17/2025
Mark, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Greenville, NC
Anthony H|2026 Chevrolet Traverse
Confirmed Sales Customer
11/15/2025
It was a good experience doing business with Phelps Chevrolet. Everyone was helpful and polite which made it easy to do business with them.
MARCOS CABALLERO
11/16/2025
Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Columbia, NC
Billy A|2025 Chevrolet Trax
Confirmed Service Customer
11/19/2025
Great people to do
11/21/2025
Billy, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
Greenville, NC
Ronald S|2026 Chevrolet Colorado
Confirmed Sales Customer
11/20/2025
Friendly, fast. Thomas was very informative and customer service was outstanding.
Thomas Cayton
11/22/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
AYDEN, NC
Steven H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/20/2025
Great Service. Thanks. Steve Harper
11/22/2025
Steven, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Winterville, NC
Amanda D|2025 Chevrolet Blazer
Confirmed Sales Customer
11/21/2025
Easiest car buying experience. My salesman Thomas Cayton was friendly, straightforward, and easy to work with. Went out of his way to make sure I was comfortable.
Thomas Cayton
11/24/2025
Amanda, we're happy to hear you had such a positive experience with Thomas! Feel free to reach out to us if you need anything. Have a wonderful day.
Wilson, NC
Jason A|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/21/2025
quick and easy in and out with new truck in 45min
JOSEPH BARNES
11/24/2025
Jason, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
Greenville, NC
Michael R|2026 Chevrolet Colorado
Confirmed Sales Customer
11/25/2025
the people were nice and professional. I got a good deal. thanks Michael Respess
DAVID OKROPIRIDZE
11/26/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
Belhaven, NC
Vernon L|2026 Chevrolet Corvette ZR1
Confirmed Sales Customer
11/26/2025
I WAS VERY HAPPY WITH MY CAR AND EVERYONE INVOLVED IN MY TRANSACTION INCLUDING WAVE AND CLAY WHO MADE SURE MY EXPECTATION WERE MET.
Clay Koonce
11/26/2025
Vernon, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Emerald Isle, NC
Steven O|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/27/2025
Thomas Clayton did an excellent job very attentive to all questions my experience at dealership was awesome
Thomas Cayton
11/27/2025
Steven, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Plymouth, NC
Hardee W|2024 Chevrolet Tahoe
Confirmed Service Customer
11/27/2025
Courteous staff. They completed the job in a timely manner.
11/27/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Patricia L|2024 Chevrolet Corvette Z06
Confirmed Service Customer
11/27/2025
GREAT SERVICE AS ALWAYS. THANK YOU
11/27/2025
Patricia, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Emerald Isle, NC
Robert F|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/27/2025
Everyone was great and professional
11/27/2025
Robert, thank you so much for the positive review! We hope you have a great day!
MURFREESBORO, NC
Jesus A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/27/2025
Smooth and professional
11/28/2025
Jesus, we really appreciate your positive review! Until the next time we meet, take care!
Greenville, NC
Leon K|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/28/2025
The best
11/28/2025
Leon, we are very happy to have provided you with such a positive experience! We hope to see you soon!
GRIFTON, NC
James C|2026 Chevrolet Silverado 1500
Confirmed Service Customer
11/28/2025
Very professional.
11/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.
WASHINGTON, NC
Jessica Z|2026 Chevrolet Colorado
Confirmed Sales Customer
12/2/2025
Marcos was
MARCOS CABALLERO
12/3/2025
Jessica, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Newport, NC
Bryan B|2024 Chevrolet Tahoe
Confirmed Service Customer
12/2/2025
I ARRIVED FOR A NC STATE INSPECTION CHECK, AND WITHIN 30 MINUTES IT WAS COMPLETED, AND I WAS ON MY WAY
12/3/2025
Bryan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Ayden, NC
Elizabeth S|2026 Chevrolet Trax
Confirmed Sales Customer
12/2/2025
First call I made to Phelps went to a call center— no help. I drove 3 hours to buy a car I saw online Joseph Barnes was the salesman that spent less than 15 minutes total with me— the most time spent was to show us through the dealership for survey purposes. Wade Phelps was helpful. Robbie in finance was great. Thanks, Beth
JOSEPH BARNES
12/3/2025
Elizabeth, we appreciate you taking the time to leave us this feedback. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Archdale, NC
Reggie B|2026 Chevrolet Traverse
Confirmed Service Customer
11/17/2025
Service department always does a great job. Polite, great communications and timely.
11/18/2025
Boddie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Greenville, NC
Sandra M|2025 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
I asked them when they rotated tires to check air pressure and fill them to 41 lbs because that is what is needed. When I got in the car all of the tires were still 4 to 6 lbs low. I guess that is not included in tire rotation even when asked.
11/20/2025
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (252) 375-3317 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Greenville, NC
Stuart S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/18/2025
Staff was great and service was completed in a timely manner.
11/20/2025
Stuart, we are glad we could help! We sincerely value your business and look forward to your next visit!
Rolesville, NC
Alice G|2023 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
Superb!!
11/22/2025
Alice, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
WINDSOR, NC
Bobbi B|2019 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
Polite, professional and courteous
11/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Darren T|2018 Chevrolet Tahoe
Confirmed Service Customer
11/21/2025
Made an appointment, they took car in on time and completed the service in a timely manor.
11/24/2025
Darren, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Winterville, NC
Johnny H|2017 Chevrolet Malibu
Confirmed Service Customer
11/22/2025
Great communication and explanations.
11/24/2025
Johnny, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
RALEIGH, NC
Mary A|2022 Chevrolet Tahoe
Confirmed Service Customer
12/2/2025
Prefect service
12/2/2025
Mary, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New Bern, NC
Barry W|2024 Chevrolet Traverse
Confirmed Service Customer
12/3/2025
Easy to schedule, fast, courteous service.
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Winton, NC
Margaret C|2025 Chevrolet Suburban 1500
Confirmed Service Customer
12/3/2025
Excellent customer service
12/4/2025
Margaret, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
WINTERVILLE, NC
Lisa C|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/3/2025
Great dealership and you don’t have to spend all day there to buy a car! In and out in less than 3 hours!!
Clay Koonce
12/4/2025
Lisa, thank you so much for your positive comments about Phelps Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
Chocowinity, NC
Cade S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/5/2025
Thomas was great to work with from start to finish. He and the staff at Phelps were friendly, took their time and sold me exactly what I wanted. There was no pressure to purchase and they did not try to sell me something I didn't need. I had an excellent experience.
Thomas Cayton
12/6/2025
Cade, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Belhaven, NC
Sheryl W|2026 Chevrolet Colorado
Confirmed Sales Customer
12/7/2025
Dave was super and your sales department truly tried to give us the best deal possible. We had a great experience.
DAVID OKROPIRIDZE
12/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Snow Hill, NC
Josh W|2005 Chevrolet Colorado
Confirmed Service Customer
12/10/2025
Excellent experience. Quick turnaround time and great communication.
12/11/2025
Josh, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WINTERVILLE, NC
Sharon D|2023 Chevrolet Blazer
Confirmed Service Customer
12/11/2025
Customer service is awesome
12/12/2025
Sharon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Snow Hill, NC
Felipe M|2026 Chevrolet Traverse
Confirmed Sales Customer
12/12/2025
Very nice peoples and they explain very nicely on everything and help you on everything 10 of 10
MARCOS CABALLERO
12/12/2025
Felipe, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Williamston, NC
Donald G|2026 Chevrolet Equinox
Confirmed Sales Customer
12/13/2025
Clay was very helpful and fair throughout the purchase of my new suv!
Clay Koonce
12/14/2025
Donald, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dudley, NC
Maraibel D|2024 Chevrolet Traverse
Confirmed Service Customer
12/3/2025
*
12/4/2025
Maraibel, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (252) 558-1728 so we can assist you further.
Greenville, NC
Billy A|2026 Chevrolet Trax
Confirmed Sales Customer
12/5/2025
This is the third vehicle I have purchased from Phelps Chevrolet in two years. I highly recommend them and ask for Chris Evans. He will do his best to get you the deal you're looking for.
Chris Evans
12/6/2025
Billy, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cove City, NC
Joseph P|2024 Chevrolet Tahoe
Confirmed Service Customer
12/5/2025
Good
12/7/2025
Joseph, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WINTERVILLE, NC
Kevin M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
great service / great people / great place
12/9/2025
Kevin, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Cordele, GA
Starley S|2025 Chevrolet Blazer
Confirmed Service Customer
12/9/2025
Completed work on a timely manner.
12/10/2025
Thank you; we appreciate your feedback! We hope to see you soon!
Bath, NC
Richard T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/9/2025
There were a few hiccups in the the process due to closing time during the negotiations, but once that was settled on monday, everything went smooth. I definitely would recommend them to other friends.
Robin Whitten
12/10/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Little River, SC
Jessica T|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/11/2025
Tim was very patient with me during the ordering process. He gave me timely updates about my order and I'm very happy with my truck
Tim Hardee
12/12/2025
Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
Chocowinity, NC
Mary M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
Great service
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Ayden, NC
Olen N|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/16/2025
Great service! Appointment available with in just a few days, taken to service bay at appointed time, service was very timely. All this with the busy holiday season. Vehicle tracking message is great. Always love doing business with Phelps and the staff.
12/17/2025
Clyde, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Bethel, NC
Dwain W|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
12/14/2025
Awesome service. All guys and girls are great people to work with. Truck was ready before 10am appointment was at 8am
12/14/2025
Dwain, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
Greenville, NC
Sandra S|2024 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
Fast service and very courteous
12/15/2025
David, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
Greenville, NC
Amy O|2022 GMC Terrain
Confirmed Service Customer
12/17/2025
From walking into my appointment to walking out after payment!! Everything was exceptional!!
12/18/2025
Amy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Swanquarter, NC
Jerry P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/17/2025
Great Experience!! Great people!!
Tim Hardee
12/18/2025
Jerry, thank you so much for the positive review! We hope you have a great day!
Edenton, NC
Elizabeth E|2026 Chevrolet Equinox
Confirmed Sales Customer
12/18/2025
Great
Chris Evans
12/19/2025
Elizabeth, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Elizabeth City, NC
Frances C|2025 Chevrolet Suburban 1500
Confirmed Service Customer
12/18/2025
Very professional service.
12/19/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Ahoskie, NC
Dianne D|2020 Chevrolet Colorado
Confirmed Service Customer
12/18/2025
I get good and quick service at every visit at Phelps; I also appreciate the friendly and courteous staff there; They always make me feel important and that they are glad to help me with my vehicle. I have Ben totally satisfied with every service call I have had there. Thank you for your great service.
12/19/2025
Dianne, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SNOW HILL, NC
Mary B|2011 Chevrolet Malibu
Confirmed Service Customer
12/19/2025
The only reason I gave 4 stars is because as soon as I left the tire gauge light came back on. So apparently it wasn’t fixed
12/22/2025
Mary, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (252) 558-1728 so we can assist you further.
Greenville, NC
William H|2026 Chevrolet Traverse
Confirmed Sales Customer
12/21/2025
It is a great sales department with a genuine sense of customer satisfaction. They make you feel like you’re being appreciated.
Tim Hardee
12/22/2025
Robert, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.
Ernul, NC
Steve B|2026 Chevrolet Trailblazer
Confirmed Service Customer
12/16/2025
It was a pleasure experience for me.
12/17/2025
Steve, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Trenton, NC
Dewey H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/17/2025
I arrived at the dealership about 10 minutes before the appointment and was immediately greeted and checked in by the service attendant. I proceeded to the lounge area to wait for the services to be performed on my vehicle. In a little over an hour I saw my vehicle pulled up to where I checked in. They were completed with my service. I proceed to check out to pay. I was greeted and helped by Giana. She has helped me before. This young lady is always very polite and helped me redeem my GM Points and finished the transaction. She always make my visit to the dealership very pleasant. She always has a smile and she knows her job, I was on my way feeling good. Thanks Dewey Hales
12/18/2025
Dewey, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Greenville, NC
Larry B|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/17/2025
Clay, took the time to listen to our wants and needs that suited our lifestyle about a new vehicle. We discussed all the options, pros and cons before finally making a decision to purchase. After purchasing a new Tahoe, Clay was great about explaining everything and answering our questions. Including the extended warranty. Tim was also great about going over the vehicle and explaining how all the opinions worked before we drove off the car lot. I will recommend Phelps Chevrolet to anyone looking to purchase a vehicle.
Clay Koonce
12/18/2025
Larry, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Washington, NC
Ashley E|2026 Chevrolet Colorado
Confirmed Sales Customer
12/17/2025
Great salesman. Extremely friendly staff. Worked well with our family.
DAVID OKROPIRIDZE
12/18/2025
Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
Kinston, NC
Robert T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/18/2025
Everyone was helpful friendly and very easy to talk to,
MARCOS CABALLERO
12/19/2025
Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everetts, NC
Travis S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
Great service
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Farmville, NC
Mike S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
Phelps went above and beyond to help me with my situation and i am very thankful for them...
Chris Evans
12/26/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Winterville, NC
Ervin M|2019 GMC 1500 Sierra
Confirmed Service Customer
12/26/2025
Issue was taken care of
12/26/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WINTERVILLE, NC
Dinah G|2026 Chevrolet Equinox
Confirmed Sales Customer
12/31/2025
Thomas is the BEST!! He knows his customers and works tirelessly to satisfy customer. I am a multi/repeat customer. Also Robbie who helped with financing options was fantastic too. These guys went over and beyond to make my experience a pleasure. Thank you. Dinah Gradis
Thomas Cayton
12/31/2025
Dinah, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Blounts Creek, NC
Tamatha W|2020 Chevrolet Suburban
Confirmed Service Customer
12/31/2025
Always a great experience with Phelps. I can drop my truck off first thing in the morning, then get dropped off to work and later get picked up from work. The guys are so nice and I always enjoy talking with Ronnie(I think) on my way to work.
12/31/2025
Tamatha, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WINTERVILLE, NC
Dennis M|2026 Chevrolet Trax
Confirmed Sales Customer
1/2/2026
Good environment
DAVID OKROPIRIDZE
1/2/2026
Dennis, thank you so much for the positive review! We hope you have a great day!
Bayboro, NC
Landris M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/2/2026
A+ report card
Thomas Cayton
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Grifton, NC
Gary G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/2/2026
Professional courtesy helpful
JOSEPH BARNES
1/3/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Murrells Inlet, SC
Deborah B|2020 Chevrolet Equinox
Confirmed Service Customer
1/6/2026
The service department takes very good care of vehicle. They are very pleasant to work with. All the staff is vey helpful! Great Visit!
1/6/2026
Deborah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CRESWELL, NC
Miranda J|2026 Chevrolet Traverse
Confirmed Sales Customer
1/6/2026
Chris E. was very helpful and not pushy like most salesman.
Chris Evans
1/6/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Tarboro, NC
Lindsey W|2026 Chevrolet Traverse
Confirmed Sales Customer
12/21/2025
Wonderful experience. Marco and Allen are great! Love my new car
MARCOS CABALLERO
12/21/2025
Lindsey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Julian C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/23/2025
Great experience, very professional team
12/24/2025
Julian, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
Winterville, NC
Donald H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/26/2025
Robin
Robin Whitten
12/27/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
Greenville, NC
Eric R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
Very smooth process and Chris Evans was very helpful and knowledgeable of the vehicle.
Chris Evans
12/27/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Phelps Chevrolet, INC. and we hope to see you again.
Edenton, NC
Joseph H|2023 Chevrolet Bolt EV
Confirmed Service Customer
12/26/2025
No problems.
12/27/2025
Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Mount Olive, NC
Asia O|2026 Chevrolet Trax
Confirmed Sales Customer
12/27/2025
Great customer service and professionalism from Dave! Love my Chevrolet Trax and all the really cool features and will enjoy driving it!
DAVID OKROPIRIDZE
12/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Wanda C|2014 Chevrolet Traverse
Confirmed Service Customer
12/31/2025
Murray did excellent job with my service.
1/1/2026
Wanda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Jerry M|2025 Chevrolet Blazer
Confirmed Service Customer
12/31/2025
This dealership is our favorite. WE live in Texas and come here for buying and service. It is family owned and operated, friendly people and always helpful. From the sales to the service, we are always treated like family.
1/1/2026
Jerry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VIDOR, TX
Mary R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/6/2026
My experience was fine. I was in and out in 3 hours. A little longer than I thought necessary but still fine. I’m happy with my purchase and Dave was very nice.
DAVID OKROPIRIDZE
1/6/2026
Mary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Greenville, NC
Billy C|2026 Chevrolet Colorado
Confirmed Sales Customer
1/6/2026
I highly recommend Clay and his team for your next vehicle purchase. We had to drive 130 miles but the experience outside of our home dealers in Raleigh was well worth it. I knew within the first five minutes that I could trust what Clay was telling me and that he would treat me fairly through the deal. I am enjoying the new Colorado and look forward to many happy years with it. Happy customer!
Clay Koonce
1/6/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Youngsville, NC
James A|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/9/2026
Thomas did a great job. He is just the type of guy I like to deal with.
Thomas Cayton
1/9/2026
James, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
Topsail Beach, NC
Pamela H|2023 Chevrolet Blazer
Confirmed Service Customer
1/9/2026
Always a pleasure to work with!
1/9/2026
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Grimesland, NC
Joseph P|2026 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
Easy and professional at the service desk
1/15/2026
Joseph, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Ayden, NC
Hardee W|2024 Chevrolet Tahoe
Confirmed Service Customer
1/16/2026
Always perform work on time as agreed on.
1/16/2026
Thank you for choosing Phelps Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
GREENVILLE, NC
Tracie R|2026 Chevrolet Equinox
Confirmed Sales Customer
1/16/2026
GREAT DEALERSHIP!!!
DAVID OKROPIRIDZE
1/16/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Fountain, NC
Danny B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/16/2026
Everything was. Like always. Chris Evans was great and, on the spot,
Chris Evans
1/16/2026
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Seven Springs, NC
Bill I|2026 Chevrolet Trax
Confirmed Sales Customer
1/16/2026
Smooth transaction
JOSEPH BARNES
1/16/2026
Bill, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ayden, NC
Clayton S|2026 Chevrolet Colorado
Confirmed Sales Customer
1/16/2026
Very pleasurable experience. I picked out a truck and we made a deal. I was able to take the truck with me that day
Chris Evans
1/16/2026
Clayton, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenville, NC
Ronnie D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
Great service
1/7/2026
Ronnie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENVILLE, NC
Floyd M|2026 Chevrolet Traverse
Confirmed Sales Customer
1/7/2026
Excellent personnel
Clay Koonce
1/7/2026
Floyd, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
EMERALD ISLE, NC
Robert W|2024 Chevrolet Tahoe
Confirmed Service Customer
1/7/2026
Quick Great Customer Service
1/8/2026
Brenda, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.
Winterville, NC
Amanda J|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/7/2026
Great communication
1/8/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Winterville, NC
Pamela N|2025 Chevrolet Colorado
Confirmed Service Customer
1/16/2026
Customer service reps not very friendly. Changed my appointment and did not tell me until I arrived.
1/17/2026
Pamela, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (252) 558-1728 at your earliest convenience to discuss how we can turn your experience into a positive one.
Colerain, NC
Richard L|2026 Chevrolet Equinox
Confirmed Sales Customer
1/16/2026
Thomas Cayton was very helpful and accommodating during our visit. His expertise of the vehicle we purchased was impressive. I called him 2 times after the sale and he answered my questions with patience. We will definitely buy from Phelps again, and hope Mr Cayton is still there to help.us.
Thomas Cayton
1/16/2026
We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Vanceboro, NC
John W|2026 Chevrolet Suburban
Confirmed Sales Customer
1/19/2026
Chris was extremely helpful in locating what we wanted, fair negotiation, and did it all within our timeframe.
Chris Evans
1/19/2026
John, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
Wake Forest, NC
David C|2021 Chevrolet Tahoe
Confirmed Service Customer
1/16/2026
std oil change was fast. And they were able to work in a recall update which was nice to have done while the car was already in service. They went above expectations to work in the recall update. Much appreciated.
1/16/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!
GREENVILLE, NC