Our Reviews

Richard W|2019 GMC Terrain

Confirmed Service Customer

3/20/2026

Great service! Great family!

GREENVILLE, NC

Jamie F|2021 Chevrolet Traverse

Confirmed Service Customer

5/1/2025

Great experience. No issues.

5/2/2025

Jamie, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

GRIMESLAND, NC

Glenn M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/1/2025

I am very pleased with my service adviser { Mitch} I am even more pleased with the technician {Klen}. As always, I am pleased with Phelps Chevrolet.

5/2/2025

Glenn, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AHOSKIE, NC

Joseph H|2023 Chevrolet Bolt EV

Confirmed Service Customer

5/1/2025

Went without a hitch.

5/3/2025

Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Mount Olive, NC

William Y|2024 Chevrolet Tahoe

Confirmed Service Customer

5/2/2025

Time is important, and they value my time! Thanks!

5/3/2025

Beau, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

David M|2018 GMC 1500 Sierra

Confirmed Service Customer

5/9/2025

On time, work done right, and good price.

5/11/2025

David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Washington, NC

Gilbert R|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

5/9/2025

Had the Silverado in for a scheduled oil / filter change and tires rotated. As usual, the Service Department did a great job. They are the backbone that makes a strong dealership. Thanks again to Mitchell, Sam, Matt and the technician who completed everything. Mark Royston

5/11/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Julian J|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/12/2025

It’s always a pleasure dealing with Phelps Chevrolet, very helpful and knowledgeable

5/13/2025

Julian, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

VANCEBORO, NC

William G|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/12/2025

My salesman’s Clay was so courteous, very polite and professional as always! I told him exactly what I was looking for, and he dived right in and found me the exact vehicle, with everything equipped,with what I wanted in it… Just Awesome 😊

Clay Koonce

5/13/2025

William, thank you so much for your positive comments about Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Winterville, NC

Richard W|2023 Chevrolet Tahoe

Confirmed Service Customer

5/2/2025

Great service!

5/3/2025

Richard, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

Greenville, NC

Donald P|2018 Chevrolet Colorado

Confirmed Service Customer

5/2/2025

The staff at Phelps Chevrolet are always pleasant and eager to help.

5/3/2025

Donald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WINTERVILLE, NC

Lee J|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/7/2025

Very good service

5/8/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

GREENVILLE, NC

Kevin B|2023 Chevrolet Tahoe

Confirmed Service Customer

5/16/2025

I recently brought my vehicle in for a routine oil change and tire rotation. Overall, the service itself was completed as expected, and I appreciated that the work was done satisfactory. However, the customer service experience—particularly when it came time to pick up my vehicle, left something to be desired. I originally purchased my vehicle at Phelps, so I came into this visit with an expectation of continuity in professionalism and communication. After being told that my car was out there in a row of cars then I had to walk out into the parking lot to locate it myself. While I don’t mind walking, not being told the exact location of my vehicle felt careless and unprofessional. It may seem like a small detail, but those kinds of moments make a big difference in how valued a customer feels. A little more direction or courtesy in that moment would’ve gone a long way. That said, the staff inside were polite, and the actual service done to my vehicle appears to be solid. I just hope to see improvement in communication and customer care during the pickup process moving forward.

5/18/2025

Kevin, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

Greenville, NC

Future Financial S F|2023 Chevrolet Tahoe

Confirmed Service Customer

4/30/2025

Great

5/1/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

Greenville, NC

James R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/9/2025

Easy to work with had vehicle i was looking for another dealer said they had vehicle drove 1 hour to find out they didn’t

Thomas Cayton

5/11/2025

James, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 558-1728 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Cherryville, NC

Cara B|2025 Chevrolet Blazer

Confirmed Sales Customer

5/21/2025

Tim Hardee was first class. He made this the BEST car buying experience I’ve ever had. He’s very knowledgeable and listened to my wants. He wasn’t pushy. Everyone I dealt with was very friendly and professional. Thank you!!!

Tim Hardee

5/22/2025

We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Manns Harbor, NC

Dennis B|2021 Chevrolet Corvette

Confirmed Service Customer

5/23/2025

Great service. Very professional and courteous.

5/24/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Winterville, NC

Kim W|2020 Chevrolet Tahoe

Confirmed Service Customer

5/9/2025

Excellent customer service and reasonable time for service work.

5/12/2025

Kim, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Anton S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/13/2025

Great people, fast service, great communication, always a pleasure

5/14/2025

Anton, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Grimesland, NC

Calie P|2025 Chevrolet Equinox

Confirmed Sales Customer

5/15/2025

It was amazing very helpful service

5/16/2025

Calie, we are so happy to read such a great review about Phelps Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Greenville, NC

Sandra M|2025 Chevrolet Equinox

Confirmed Sales Customer

5/28/2025

It was a great experience! Thanks everyone involved!

Thomas Cayton

5/29/2025

Sandra, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Greenville, NC

Marcia P|2016 Chevrolet Malibu

Confirmed Service Customer

6/2/2025

I went in last Friday morning for routine maintenance and something else. My appointment was at 7:30am and I arrived just before that. My car was taken to the back right away. I only waited for about an hour. I figured I'd be there longer than that so I definitely appreciate the speedy service. Hunter was very friendly and gave great customer service as well. I will continue to come back to Phelps for my car maintenance needs!

6/3/2025

Marcia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRIMESLAND, NC

Ronnie D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

5/17/2025

Completed service in a reasonable time

5/19/2025

Ronnie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Glory H|2017 Chevrolet Malibu

Confirmed Service Customer

5/17/2025

Great Job!

5/19/2025

Glory, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BATTLEBORO, NC

Angela G|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/17/2025

Great service as always!

5/19/2025

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Winterville, NC

Deborah B|2017 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Great service and wait time.

5/23/2025

Deborah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.

Business Response

WASHINGTON, NC

Frances C|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

5/26/2025

Very fast and efficient.

Clay Koonce

5/27/2025

Frances, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Ahoskie, NC

Hope W|2021 Chevrolet Traverse

Confirmed Service Customer

6/2/2025

N/A

6/5/2025

Hope, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Ayden, NC

Tonya G|2020 Chevrolet Blazer

Confirmed Service Customer

6/2/2025

Great service great people

6/4/2025

Tonya, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREENVILLE, NC

Earl S|2022 Chevrolet Colorado

Confirmed Service Customer

4/30/2025

I have bought vehicles from Phelps Chevrolet and have sent customers to them. They are the best service Dept. to deal with!

5/1/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

Greenville, NC

John B|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

5/6/2025

friendly, easy to deal with. Tim was on his game.

Tim Hardee

5/8/2025

John, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Bethel, NC

James R|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/12/2025

I always feel like part of the FAMILY with Phelps!! They are always willing to help

5/12/2025

James, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

Ashley G|2020 Chevrolet Suburban

Confirmed Service Customer

5/16/2025

Great service, delivered as promised, made an additional repair not listed on the work order. Great people!

5/18/2025

Ashley, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WINTERVILLE, NC

Neita H|2016 Chevrolet Traverse

Confirmed Service Customer

5/26/2025

They greeted me as soon as I walked in. Took my car right back to be serviced just when they said they would. Everyone knows you by name and is always willing to go the extra mile when it comes to customer service. I always take my car to them no matter what.

5/26/2025

Neita, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WILLIAMSTON, NC

James A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/29/2025

They are straight forward about the whole situation and was consistent .

5/30/2025

James, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

Greenville, NC

Connie L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/9/2025

Everytime I need to have service for my vehicle it is always with great customer service!

6/10/2025

Connie, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

Kinston, NC

Brian P|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/1/2025

This is my second vehicle purchased from Phelps. My salesman Chris helped with both vehicles. Exceptional customer service. Wes and Wave really care about their customers, and go above and beyond. Will definitely do business in the future!

Chris Evans

5/2/2025

We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Paul A|2025 Chevrolet Traverse

Confirmed Sales Customer

5/15/2025

Very nice people.

Chris Evans

5/16/2025

Paul, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Kitty Hawk, NC

Vivian C|2014 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

Got me in same day for inspection. In an out in under 30 minutes.

5/24/2025

Vivian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WINTERVILLE, NC

Greg M|2022 GMC Yukon XL

Confirmed Service Customer

5/29/2025

Good communication from the service department. Everything was done as requested.

5/30/2025

Greg, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

GREENVILLE, NC

Dora S|2025 Chevrolet Trax

Confirmed Sales Customer

6/11/2025

The whole team were awesome

Clay Koonce

6/11/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!

Business Response

Greenville, NC

George D|2025 Chevrolet Equinox

Confirmed Sales Customer

6/11/2025

All was Great

Thomas Cayton

6/12/2025

George, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Kinston, NC

Dwain W|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

6/13/2025

As Kid Kapri would say. Another 1. Thanks guys and girls. Great job!!

6/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Hilal K|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/15/2025

Chris listened great and worked very hard to make sure I got the car I wanted

Chris Evans

6/17/2025

Hilal, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Jaime B|2024 Chevrolet Trax

Confirmed Service Customer

5/22/2025

It was great experience. I was in and out in a timely manner. Staff is always nice every time I come in and get something done to my car.

5/23/2025

Thank you for choosing Phelps Chevrolet, INC. - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

Greenville, NC

Marcellyn D|2019 Chevrolet Colorado

Confirmed Service Customer

6/27/2025

Everyone was very nice and helpful.

6/29/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WINTERVILLE, NC

Joseph V|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/3/2025

They did everything I asked him to do and I bought a new car because the salesman was so good - Joseph Barnes did a great job

JOSEPH BARNES

7/6/2025

Joseph, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Nags Head, NC

Haskell T|2018 Chevrolet Impala

Confirmed Service Customer

7/3/2025

I am not referencing the most recent service (2018 Impala) but rather the one prior. As I always do, I took our 2016 Suburban in for an oil change and tire rotation. I have asked in the past if the technician checks other items that may need service and was told that they do check various fluids etc. Less than 200 miles after the service, the front brake pads started to dig into the rotors. I thought this would be bought to my attention at the time of service. I had to replace both rotors due to the gouging that occurred from the metal on metal contact. I originally scheduled with Phelps to do the repair but after thinking about it I had it repaired somewhere else. Why should I have trusted Phelps to do the repair when they missed this issue when rotating tires? We have bought our last three vehicles from Phelps and have always been treated very good from what I can tell, until this happened. I think something as simple as a visual inspection while the tire was off would have easily discovered this needed repair. Disappointed.

7/6/2025

We're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (252) 558-1728 so we can work towards a resolution.

Business Response

Chocowinity, NC

Everette D|2025 Chevrolet Colorado

Confirmed Sales Customer

7/14/2025

No hassle. Abided by previous text messages. I am not internet savy… appreciated their understanding.

Chris Evans

7/16/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Winterville, NC

Patrick D|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/23/2025

I’ve bought many vehicles over the years. These folks were the best I have ever worked with. Not pushy, friendly and just nice people. They took care of a lot of the paper work (credit/trade in value) prior to me even being there. Thomas and Tim were great salespeople.

Thomas Cayton

7/23/2025

Patrick, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Waxhaw, NC

Bobby P|2018 Chevrolet Colorado

Confirmed Service Customer

6/15/2025

Good

6/17/2025

Bobby, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Plymouth, NC

Doris W|2015 Chevrolet Tahoe

Confirmed Service Customer

6/16/2025

They always make sure you are taking care of!!

6/17/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Travis W|2022 Chevrolet Tahoe

Confirmed Service Customer

6/16/2025

Great customer service per usual. One thing that the dealership could improve upon is to provide a breakdown (checklist) of the components that were looked at during the standard maintenance, I.E, current tire tread depth, brake life, filters, etc. Simple “Red, Yellow, Green” check boxes for all the components would work just fine. That would help the customer know what to expect moving forward, and when these components might need replacing.

6/17/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Nicholas G|2021 Chevrolet Colorado

Confirmed Service Customer

6/29/2025

So it was nice and straight forward. Went in and talked about the issue and asked for an inspection and then it was taken care of. Was called hours later saying that the service was done and free of charge. The only issue though is that although they tightened something in my suspension; the issue I originally have is still present in my truck and wasn’t fixed. So I guess what I thought the noise to be is just a quirk of the truck since it was found to be having no issues after the inspection. Idk, if it was a good expedience and straight forward at least.

6/30/2025

Nicholas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 375-3317 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Greenville, NC

Sydney D|2018 Chevrolet Tahoe

Confirmed Service Customer

7/5/2025

Yall always do a great job! Quick too

7/8/2025

Sydney, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Jim H|2018 Chevrolet Colorado

Confirmed Service Customer

7/16/2025

Prompt, courteous, professional

7/17/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Sidney O|2026 Chevrolet Equinox

Confirmed Sales Customer

7/23/2025

Amazing customer service, with no pressure.

MARCOS CABALLERO

7/24/2025

Sidney, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

Greenville, NC

Emmett K|2022 Chevrolet Colorado

Confirmed Service Customer

5/23/2025

Every thing was great.

5/26/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Winterville, NC

Courtney J|2025 Chevrolet Suburban

Confirmed Sales Customer

6/24/2025

Our experience was great! All of the staff that helped made it an easy process for trade in and buy! This is our second time buying for you and both times they’ve been great!

DAVID OKROPIRIDZE

6/25/2025

Courtney, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

Winterville, NC

Stephen P|2024 Chevrolet Colorado

Confirmed Service Customer

6/24/2025

This was my first service on my new Chevrolet Colorado . They did oil/filter and rotated my tires.. This service was complimentary of Phelps Chevrolet for the new truck that I bought. Thank you and the service was completed in about 1 hr. I had an appointment ….

6/25/2025

Stephen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREENVILLE, NC

Charles S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/30/2025

Great personal support and attention the detail all the way through the sales process! A Winning Team! Wave, Allen, Robbin with sales. Then Robbie on financial and Sam technical support.

Robin Whitten

6/30/2025

Charles, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Fountain, NC

Christopher M|2025 Chevrolet Equinox

Confirmed Service Customer

7/21/2025

Dropped car off the night before appointment. Got notification oil change and tire rotation was completed. Picked up car with no issues. 1st oil change was complimentary.

7/22/2025

Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Winterville, NC

Ardell H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/21/2025

Great service, great people

7/22/2025

Ardell, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Winterville, NC

Donna P|2026 Chevrolet Equinox

Confirmed Sales Customer

7/23/2025

Treated my mom with respect in the buying process

Robin Whitten

7/24/2025

Donna, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!

Business Response

Hertford, NC

Betty S|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/31/2025

Exceptional service

8/3/2025

Betty, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

Greenville, NC

Antoni M|2017 Chevrolet Malibu

Confirmed Service Customer

5/15/2025

Great experience

5/16/2025

Antoni, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Pamela H|2023 Chevrolet Blazer

Confirmed Service Customer

6/19/2025

Always positive and good! Long time customer!!

6/20/2025

Hugh, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Grimesland, NC

Mary P|2024 Chevrolet Camaro

Confirmed Service Customer

6/19/2025

Work done in a timely manner

6/20/2025

Mary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Washington, NC

Clinton W|2021 GMC 1500 Sierra

Confirmed Service Customer

6/23/2025

Excellent professional service!!!!

6/24/2025

Clinton, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

Business Response

Winterville, NC

Dwayne P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/23/2025

Committed to service

6/25/2025

Dwayne, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Greenville, NC

Eva P|2025 Chevrolet Equinox

Confirmed Service Customer

7/8/2025

Very friendly,,,respectful and helpful.... Thank you ....

7/9/2025

Eva, we're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!

Business Response

Greenville, NC

Teresa B|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/17/2025

On time

7/18/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Fountain, NC

Raquel V|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

7/25/2025

I have been going to this dealership for the past 2.5 years. Always an excellent experience. The staff are very professional, helpful and their prices are fair. Solid service and quick. Will always recommend. Thank you!

7/27/2025

We appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

Business Response

Greenville, NC

Curtis C|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/12/2025

Great Job.

Clay Koonce

8/14/2025

Curtis, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Garner, NC

William M|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/13/2025

We had a great experience. No hassle dealership. Went out of their way to accommodate us.

Chris Evans

8/15/2025

William, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Siler City, NC

Marion R|2015 Chevrolet Cruze

Confirmed Service Customer

6/12/2025

Didn't get the correct answer to our problem. The $2300 quote got solved for $300.

6/13/2025

Marion, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 558-1728 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Greenville, NC

Cheryl B|2022 Chevrolet Bolt EUV

Confirmed Service Customer

7/3/2025

Friendly, helpful people and efficient garage

7/6/2025

Cheryl, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

Business Response

Greenville, NC

Worley W|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/25/2025

Always friendly

7/25/2025

Worley, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROBERSONVILLE, NC

Darren T|2018 Chevrolet Tahoe

Confirmed Service Customer

8/1/2025

Did exactly what I asked for in a timely fashion.

8/4/2025

Darren, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Winterville, NC

Matthew O|2025 Chevrolet Equinox

Confirmed Sales Customer

8/9/2025

The salesman, Marcos, was great. He had everything ready by the time we got there. He was very professional and personable. The finance manager was also very professional and personable. Throughout the experience, I never felt pressured. Which had not been my experience at other dealerships. I would buy a future vehicle from Phelps and will recommend this dealership and Marcos to others looking to buy a Chevy.

MARCOS CABALLERO

8/11/2025

Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

Jacksonville, NC

Elizabeth T|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/9/2025

Salesman was Joseph Barnes. He was very nice and knowledgeable about the vehicle I purchased. Showed features and answered any questions I had. The buying transaction went quickly and smoothly. Best experience that I have ever had purchasing a vehicle. Was very impressed with Phelps Chevrolet!

JOSEPH BARNES

8/11/2025

Elizabeth, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Wilson, NC

Sheila H|2026 Chevrolet Traverse

Confirmed Sales Customer

8/17/2025

Exceptional experience. Outstanding, friendly and knowledgeable staff.

Thomas Cayton

8/18/2025

Sheila, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Williamston, NC

Mark S|2025 Chevrolet 1500 Silverado

Confirmed Service Customer

6/4/2025

Exactly the results I wanted. Thank you!

6/5/2025

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Bryan A|2024 Chevrolet Colorado

Confirmed Service Customer

6/20/2025

"Service door latch system". Just about 3,000 miles on truck. Passenger doors and tailgate would not lock. Dropped off vehicle on a Friday. Part came in the next Wednesday. Got truck back the next Tuesday. Same message on truck now and passenger doors do not lock. Have to make another appointment to fix it again.

6/23/2025

Bryan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 375-3317 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

Hubert, NC

Pamela S|2024 Chevrolet Malibu

Confirmed Service Customer

6/25/2025

Great work and friendly staff.

6/26/2025

Your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

Williamston, NC

Vincent K|2014 Chevrolet Corvette

Confirmed Service Customer

7/9/2025

It was easy to setup an appointment online and the work was done quickly.

7/10/2025

Vincent, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WINTERVILLE, NC

Julie P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/9/2025

I had a great experience

MARCOS CABALLERO

7/10/2025

Julie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Gary J|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/16/2025

Phenomenal always enjoy dealing with Robin W he is always very knowledgeable and not pushy

Robin Whitten

7/17/2025

Gary, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!

Business Response

Grifton, NC

Greg B|2018 Chevrolet Tahoe

Confirmed Service Customer

8/5/2025

Everything done as scheduled and staff is very friendly and honest

8/6/2025

Greg, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Thank you so much again for your feedback! We hope you have a great day!

Business Response

Winterville, NC

Sandra W|2019 Chevrolet Equinox

Confirmed Service Customer

8/9/2025

Great service!

8/12/2025

Sandra, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

WINTERVILLE, NC

Milton R|2025 Chevrolet Suburban

Confirmed Sales Customer

8/20/2025

Alan & Tim took such good care of me and my wife as we bought our 2025 Suburban. They worked with us on our trade and to get the price we needed. They genuinely made the car buying process very easy. Tim showed my wife all the features of her new car and had her very comfortable with the workings of everything before we left. We definitely recommend Phelps Chevrolet for your new car.

Clay Koonce

8/21/2025

Milton, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Williamston, NC

Michael H|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/11/2025

Chris and the whole team were amazing seamless transaction

Chris Evans

6/12/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Greenville, NC

David S|2022 Chevrolet Blazer

Confirmed Service Customer

6/20/2025

Mitchell was great and welcomed me when I arrived. I enjoyed seeing Tim and catching up with him for a few moments

6/23/2025

David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Kelly C|2024 Chevrolet Tahoe

Confirmed Service Customer

7/2/2025

everyone was great from Thomas helping coordinate service and court courtesy vehicle to service department being proficient.

7/4/2025

Kelly, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Judy D|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/2/2025

Great service and communication from start to finish. This dealership is absolutely the BEST

Tim Hardee

7/4/2025

Judy, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Phelps Chevrolet, INC. and we hope to see you again.

Business Response

CONETOE, NC

David D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/9/2025

I do all my maintenance at Phelps and am happy with all the staff there!

7/11/2025

David, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Greenville, NC

Mike H|2023 Chevrolet Tahoe

Confirmed Service Customer

7/9/2025

Great diagnosis and great service. Very happy customer

7/12/2025

Mike, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BETHEL, NC

Christopher K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/19/2025

Robin is always great to work with

Robin Whitten

7/21/2025

Christopher, we appreciate your positive review about your recent experience with us! We hope to see you soon!

Business Response

WINTERVILLE, NC

Nancy B|2024 Chevrolet Malibu

Confirmed Service Customer

7/22/2025

Always welcoming & accomodating

7/23/2025

Nancy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Chocowinity, NC

Beverly W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/22/2025

No problems

8/24/2025

Beverly, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Williamston, NC

Lindsey E|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

6/21/2025

Great group of people

6/23/2025

Lindsey, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Grimesland, NC

William P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2025

Had a great experience working with Chris Evans. Came to terms quickly which I greatly appreciated. Everyone I encountered was professional and courteous.

Chris Evans

6/25/2025

We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Winterville, NC

Clyde C|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/26/2025

Streamlined silky smooth experience. Very professional but easy going staff. Lots of followup to ensure satisfaction.

Thomas Cayton

6/27/2025

Clyde, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WILMINGTON, NC

Billy M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/26/2025

Friendly, informative and timely service.

6/27/2025

Billy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Greg G|2020 Chevrolet Colorado

Confirmed Service Customer

7/11/2025

FAST FRIENDLY SERVICE!

7/14/2025

Jeanne, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Ayden, NC

Christopher R|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/21/2025

One hour and 15 minutes for oil change.

7/22/2025

Christopher, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 558-1728 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Robersonville, NC

Starley S|2025 Chevrolet Blazer

Confirmed Sales Customer

8/4/2025

Friendly staff. Helpful witn new features of new car.

DAVID OKROPIRIDZE

8/5/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Paul M|2022 Chevrolet Equinox

Confirmed Service Customer

8/29/2025

10/10

9/1/2025

Paul, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Greenville, NC

Sharon C|2025 Chevrolet Trax

Confirmed Sales Customer

7/29/2025

I had great experience .They worked with me to give me the best deal and trade in with my car.

Tim Hardee

7/30/2025

Sharon, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Greenville, NC

Jerome W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/9/2025

Service was prompt and efficient

8/11/2025

Jerome, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

WINTERVILLE, NC

Mike S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/14/2025

I had an issue with my valve body on my transmission, salesman Chris got me a truck to drive while mine was being repaired. The service and repair was done in a timely manner... I'm very satisfied with how i was taken care of and plan on dealing with phelps chevrolet for several years to come...

8/17/2025

Mike, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

Business Response

Winterville, NC

Domonique G|2025 Chevrolet Equinox

Confirmed Service Customer

8/18/2025

Very fast, nice employees and job

8/19/2025

Domonique, thank you so much for your positive comments about Phelps Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Snow Hill, NC

Assef T|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

8/19/2025

Great service. There services is the best

DAVID OKROPIRIDZE

8/20/2025

We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Greenville, NC

Amanda J|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/2/2025

Great group. Always easy to work with and I feel comfortable asking questions.

9/3/2025

Amanda, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Winterville, NC

Wendy T|2016 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

Great customer service

9/15/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

GREENVILLE, NC

Deborah M|2022 Chevrolet Tahoe

Confirmed Service Customer

9/14/2025

Great the office assistant helped me pay with my GM Rewards she was very helpful

9/16/2025

Deborah, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Farmville, NC

John R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/16/2025

HELPED FIND THE PROBLEM AND FIXED

9/17/2025

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Darren T|2023 GMC Acadia

Confirmed Service Customer

8/14/2025

Did exactly what I asked for in a timely manor.

8/16/2025

Darren, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Winterville, NC

Patricia F|2024 Chevrolet Trax

Confirmed Service Customer

8/14/2025

Everyone is professional and pleasant!

8/17/2025

Patricia, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

Greenville, NC

James C|2025 Chevrolet Tahoe

Confirmed Service Customer

9/3/2025

Seamless service from drop off to pickup.Truck was in a bay in less than 15min of scheduled appt time

9/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Ayden, NC

James W|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/9/2025

Great service

9/10/2025

James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Noah B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/15/2025

I had a wonderful experience at Phelps Chevrolet. Wave and Joseph on the sales team made the process smooth and easy. They both took the time to make sure all my questions were answered and I felt good about purchasing my new Silverado. Robbie in the finance department was also great to work with - very personable and patient when answering all my financing + extended warranty questions. I understand there are big dealer groups that own a lot of stores now and that is the norm, but buying from a local, family owned dealer can't beat. Thanks again to the Phelps team, couldn't be happier to be back in a Chevrolet truck!

JOSEPH BARNES

9/16/2025

Noah, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

Greenville, NC

Vincent S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/16/2025

After shopping around and speaking with other dealerships, Chris Evans made me feel at ease and was not pushy like other dealers. The buying process went quickly and smoothly just as anyone would like.

Chris Evans

9/17/2025

We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Sneads Ferry, NC

Connie L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/18/2025

great experience

9/19/2025

Connie, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

Kinston, NC

Michael B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/23/2025

Walked in with no appt and was greeted by Clay and was out in around two hrs including trading my vehicle Very friendly atmosphere and great service%!

Clay Koonce

9/24/2025

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Manteo, NC

Mark W|2025 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

Too long to wait for oil change on scheduled appointment. No feedback or friendly service from employees.

8/17/2025

Mark, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (252) 558-1728 so we can assist you further.

Business Response

Grifton, NC

Sara R|2025 Chevrolet Colorado

Confirmed Sales Customer

9/14/2025

I was relieved at how professional honest no bs with this dealership. I love the fact they are a family owned and separate from the others. Originally I was looking at ford because I had already had a ford vehicle. Unfortunately the vehicle I wanted was not available in the time frame I needed. (Ps- they too were fantastic). I found a vehicle online at my nearest Chevy dealership which my husband got his truck from ( horrible dealership) and went down to inquire and get the numbers to make sure I stayed within a budget. Needless to say I walked and didn’t go back. Fast forward I found the same or similar model truck online at Phelps in Greenville. Since the inquiry everyone involved as professional sweet and knowledgeable. I got paired up with dave O and we had a great conversation. I was upfront and blunt with him as far as sales pitch and all I wanted was to get the numbers for the vehicle to make sure I can afford the truck. He was fantastic! He explained everything to me and made sure I was comfortable and I understood how things went. They kept in contact with me on the availability of the vehicle until I could make it there. I drove two and a half hours to purchase the vehicle. That is how impressed and important It was that this dealership was the one I wanted to do business with. They listened to my concerns I questioned the numbers or things I didn’t understand with the numbers and they took the time to explain and answer. I wish I found them sooner when buying my husbands vehicle. All in all again, I can’t thank everyone at the dealership enough for making the experience a better one. I highly recommend anyone who wants hassle free no pushy buying to go to them.

DAVID OKROPIRIDZE

9/15/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

Business Response

Leland, NC

Charles H|2025 Chevrolet Colorado

Confirmed Sales Customer

9/17/2025

The worked with me and did as they agreed to before making the drive to finish the paperwork and trade-in.

Chris Evans

9/18/2025

Charles, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Kinston, NC

Elton S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/26/2025

All was as expected. No issues. Excellent, timely service.

9/29/2025

Elton, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

Greenville, NC

William L|2025 Chevrolet Suburban

Confirmed Sales Customer

9/26/2025

Clay is a great salesman. This is the second vehicle that I have purchased with him. If he leaves Phelps I will follow him wherever he goes.

Clay Koonce

9/29/2025

William, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Winton, NC

Walter S|2025 Chevrolet Trax

Confirmed Sales Customer

8/25/2025

Good experience

Robin Whitten

8/25/2025

Walter, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!

Business Response

GREENVILLE, NC

Jimmie S|2025 Chevrolet Blazer

Confirmed Sales Customer

9/10/2025

Greeted by Clay Koonse at Phelps Chevrolet and was very impressed with his kindness and willingness to help us. Much of our decision to buy the car was because of Clay. He truly went out of his way to make sure we were satisfied. Thank you Clay again!! The Sauls

Clay Koonce

9/12/2025

Jimmie, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Winterville, NC

Teresa A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/17/2025

Great experience as always!

9/17/2025

Teresa, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

Windsor, NC

Steve H|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

9/23/2025

Great service dept

9/24/2025

Steve, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENVILLE, NC

Tracy C|2016 GMC 1500 Sierra

Confirmed Service Customer

9/23/2025

Always quick easy satisfactory service!

9/24/2025

Tracy, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.

Business Response

AYDEN, NC

William W|2024 Chevrolet Traverse

Confirmed Service Customer

9/25/2025

VERY PROFESSIONAL. HELPFUL

9/27/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Burgaw, NC

Kevin M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/25/2025

great service..

DAVID OKROPIRIDZE

9/28/2025

Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Cordele, GA

Kathryn C|2026 Chevrolet Equinox

Confirmed Sales Customer

10/7/2025

Very helpful and patient.

Chris Evans

10/8/2025

Kathryn, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Blounts Creek, NC

Steve B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/7/2025

It was a very great experience with Dave and the crew

DAVID OKROPIRIDZE

10/8/2025

Steve, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.

Business Response

Trenton, NC

Joshua C|2017 Chevrolet Spark

Confirmed Service Customer

8/11/2025

Very good service. Prompt and good communication

8/13/2025

Joshua, we are very happy to have provided you with such a positive experience! Thank you for choosing Phelps Chevrolet, INC. and we hope to see you again.

Business Response

WINTERVILLE, NC

Michael L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/27/2025

In and out in a timely manner

8/28/2025

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Macclesfield, NC

Betty N|2025 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

Always great services and answers all my concerns!! Great Job

8/28/2025

Thank you for choosing Phelps Chevrolet, INC. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

Tarboro, NC

Lisa G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/13/2025

This is the best dealership that I have ever worked with!

9/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Phelps Chevrolet, INC. - Service and we hope to see you again.

Business Response

GREENVILLE, NC

Shaun R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/20/2025

The dealership had very competitive prices and negotiated the final price in a fair manor. The only thing that is off putting is the lack of parking at the dealership.

Tim Hardee

9/22/2025

Shaun, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

Doug F|2012 Chevrolet Suburban

Confirmed Service Customer

10/7/2025

Your service department is very cold and unfriendly.

10/8/2025

We regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (252) 558-1728. We look forward to hearing from you.

Business Response

GREENVILLE, NC

Thomas B|2026 Chevrolet Equinox

Confirmed Sales Customer

10/7/2025

Good service

Clay Koonce

10/8/2025

Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SPRING HOPE, NC

Kelly C|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/7/2025

Thomas was excellent as always. He immediately researched my questions and I was able to get back to me in a short period of time to provide me details. I refer a lot of people to him for this reason.

Thomas Cayton

10/8/2025

Kelly, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Jeffrey H|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/7/2025

NA

10/8/2025

Jeffrey, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SNOW HILL, NC

Ronnie D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/8/2025

Friendly service

9/9/2025

Ronnie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENVILLE, NC

Ronald B|2019 Chevrolet Malibu

Confirmed Service Customer

9/21/2025

I was trying not to write this letter, but you have contacted me three times. Therefore, with a heavy heart I will tell you why, I only gave you one star. On Wednesday, September 17, 2025, I took my car to my dealership for an oil change, inspection, and a tire rotation. The first two service were very good, but with the tire rotation, the mechanic damage my sensor to tell the driver how much air is in the tires. Before I left the parking lot upon receiving my car, I noticed that I could not read my tire air pressure. I immediately without leaving took the car back to the dealership, and the attendant said it was damaged and could not read the air pressure in the tires. I told him that I checked the air pressure upon driving into the lot of the dealership and it was working fine when I turned over the car to the dealership. Therefore, someone at the dealership damage the sensor. The attendant said it would cost nearly $70 fir a new sensor and $30 for the labor. I explained that I believe the dealership should cover the repair since it was broke while on their job. Therefore, I cannot give you this time many stars, because I believe the dealership should honor all the damage they do to their customer's vehicle.

9/22/2025

Ronald, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (252) 558-1728 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GREENVILLE, NC

Michael C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/23/2025

Had a good experience! Was taken care of in a timely manner. Very happy with this dealership and their response to my concerns!!

9/24/2025

Michael, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

Jim H|2023 Chevrolet Blazer

Confirmed Service Customer

9/25/2025

Chase helped get me scheduled quickly, that day actually as there was a cancellation. Job was completed quickly and to my satisfaction.

9/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

Greenville, NC

Dan C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/13/2025

Phelps went above and beyond to make sure my truck was fixed quickly and at a very fair price.

10/13/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Stokes, NC

Jerome W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/15/2025

Fast and prompt service.

10/16/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

WINTERVILLE, NC

Paul R|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/23/2025

I was in and out in no-time. Phelps was easy to work with.

Thomas Cayton

9/24/2025

Paul, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Ayden, NC

Kevin L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/23/2025

Had to reschedule transmission inspection due to a lack of communication within the service department. The oil change, inspection, and tire rotation were completed as scheduled. The Service Tech who waited on me was courteous and helped me reschedule the transmission service.

9/24/2025

Kevin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Michael R|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/25/2025

n/a

9/27/2025

Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Greenville, NC

David H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/25/2025

I was early for my appointment and they took my truck right in and jumped right on it. Had it done in 30 or 40 minutes. Very friendly staff, all of them stopped and talked to me & had fresh pot of coffee! Mike Phelps sit and talked with me til my truck was finished.

9/27/2025

David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Timothy C|2021 Chevrolet 3500HD Silverado

Confirmed Service Customer

9/29/2025

Phelps a place that feels like home. Everyone is family.

9/29/2025

Timothy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WINTERVILLE, NC

Shelton L|2025 Chevrolet Suburban

Confirmed Sales Customer

10/7/2025

Easy to deal with. No pressure. No hassle.

DAVID OKROPIRIDZE

10/9/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Louisburg, NC

Alice W|2026 Chevrolet Trax

Confirmed Sales Customer

10/8/2025

Great salesman. Mr.Hardee

Tim Hardee

10/9/2025

Alice, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

Greenville, NC

Alvis R|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

10/15/2025

I was just looking at trucks and decided to stop by without wanting to purchase at the time. They made me a deal I couldn’t turn down.

DAVID OKROPIRIDZE

10/15/2025

Alvis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Winterville, NC

William B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/26/2025

Always great service

8/26/2025

William, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Greenville, NC

Leslie M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/26/2025

Why nothing will change.

8/26/2025

Leslie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 558-1728 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Ayden, NC

Joy A|2026 Chevrolet Trax

Confirmed Sales Customer

9/18/2025

Tim Hardy was excellent. Wasn't pushy and let me take my time. Made sure car system was set up before I left. The gentleman doing my finance fast and simple.

Tim Hardee

9/21/2025

Joy, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

Fountain, NC

Kiley H|2021 Chevrolet Equinox

Confirmed Service Customer

10/3/2025

Great staff here. Very friendly and kind. I was in and out under an hour, I appreciate their efficiency and candor. Best Chevy dealership I have been to in the state of North Carolina.

10/6/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

David S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/3/2025

Thomas did everything he could to get our price and he made it happen. All it took was five hours.

Thomas Cayton

10/6/2025

David, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Christopher S|2026 Chevrolet Traverse

Confirmed Service Customer

10/8/2025

They found they problem ordered the part installed there part and had it ready the same week. They gave me a loaner car to drive while mine was in the shop. Always do a great job

10/10/2025

Christopher, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Williamston, NC

Robert H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/15/2025

Dropped off my truck and it was ready in less than 2 hours. Also reprogrammed my radio,, seems to be working better, not losing sound.

10/16/2025

We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

Business Response

Grimesland, NC

Angel M|2021 GMC Yukon

Confirmed Service Customer

10/19/2025

Great work! Great timing and great customer service!

10/20/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Winterville, NC

Bobby L|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/16/2025

Very responsive and accommodating

Thomas Cayton

9/17/2025

Bobby, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Edenton, NC

Cassandra T|2018 Chevrolet Suburban

Confirmed Service Customer

9/19/2025

Phelps Chevrolet has great customer service !

9/22/2025

Cassandra, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

WINTERVILLE, NC

Debra P|2020 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

I had an appointment for service and was down within 1 hr. They completed my oil/filter rotated my tires and installed a new battery.

9/22/2025

Debra, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENVILLE, NC

John G|2026 Chevrolet Colorado

Confirmed Sales Customer

9/23/2025

Overall experience was good… love the truck. Sales person said it could be started remotely… found out it can’t be, after the sale. Also very disappointed the truck did not come with floor mats.

JOSEPH BARNES

9/24/2025

John, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 558-1728 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Grimesland, NC

Dyke H|2019 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

Great service

10/10/2025

Dyke, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

James P|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/13/2025

Fast professional service done right the first time.

10/14/2025

James, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

Greenville, NC

Catherine W|2026 Chevrolet Traverse

Confirmed Sales Customer

10/17/2025

This is the 3rd Traverse I have bought from Phelps Chevrolet in Greenville NC. I have never had any issues with anyone at Phelps. I always let them handle my service issues. I have loved both previous vehicles. Thomas Cayton is sales and Sam (don’t know last name) in service are my favorites. I’m not sure about this one yet since it is a 4 cylinder. It’s a little “whiny” when accelerating quickly. Maybe I will get used to it.

Thomas Cayton

10/20/2025

Catherine, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

Chadwick T|2025 Chevrolet Colorado

Confirmed Sales Customer

10/24/2025

-

Thomas Cayton

10/27/2025

Chadwick, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Farmville, NC

Kenneth M|2012 Chevrolet Tahoe

Confirmed Service Customer

9/15/2025

Everyone was great to work with.

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WINTERVILLE, NC

Vernon L|2024 Chevrolet Corvette Z06

Confirmed Service Customer

10/10/2025

GREAT SERVICE ALWAYS

10/12/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Emerald Isle, NC

Hilal K|2025 Chevrolet Tahoe

Confirmed Service Customer

10/13/2025

Fast

10/14/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Greenville, NC

Kevin S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/14/2025

The work done on my Silverado (torque converter replacement) seems to have solved my issues. Losing the torque converter at 96k has me jacked up, but it’s an 8L90 transmission…so I probably had it coming. That said, I found the customer experience at the dealership to be lacking. Notified my vehicle was ready, I went to the service desk. I was redirected to the cashier counter where the employee fumbled around to verify I had already paid the invoice online. I was then handed the key and a printed receipt, without any further direction. Perhaps I inconvenienced her… I walked back to the service counter and showed I had the key. Grumpy says, “It’s out that door. Walk left.” I exited the building for 100 yards to retrieve by truck, which by the way it was in the lot was parked in haste. The truck was dirty and had guano on it. After dropping $3550 at the dealership, I’d think a service manager would talk with me, the truck might be returned cleaned up and/or I wouldn’t need to hike to retrieve it myself. None of these “little” things are difficult, but all seem to be unimportant to the dealership. This might explain why I own 2 Mercedes and 1 Chevy (and I’ve been a Chevy guy all my life.) Customers care isn’t difficult!

10/16/2025

Kevin, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (252) 558-1728 so we can discuss your experience further. We look forward to hearing from you.

Business Response

Chocowinity, NC

Cindy J|2024 Chevrolet Suburban 1500

Confirmed Service Customer

10/15/2025

Hunter was awesome! He went above and beyond to help us get into the snack machine for my 3 year old niece. We repaid him by scaring him but he was a good sport!

10/16/2025

Cindy, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC. - Service! We sincerely value your business and look forward to your next visit!

Business Response

Grimesland, NC

Timothy M|2026 Chevrolet Colorado

Confirmed Sales Customer

10/26/2025

The staff was pleasant and listened to our wants intently.

DAVID OKROPIRIDZE

10/27/2025

Timothy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Youngsville, NC

Shaun L|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/8/2025

One of the best buying experiences I’ve ever! Clay was amazing to work with. My wife & I went back and purchased another vehicle today!

Clay Koonce

10/11/2025

Shaun, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Wilson, NC

Pamela H|2023 Chevrolet Blazer

Confirmed Service Customer

10/9/2025

Been a long time customer! Need I say more!

10/11/2025

Hugh, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Grimesland, NC

Angela P|2026 Chevrolet Traverse

Confirmed Sales Customer

10/30/2025

Excellent

Thomas Cayton

11/2/2025

Angela, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Tarboro, NC

Ardell H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

11/3/2025

Fantastic and quick service

11/5/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

Winterville, NC

Mark C|2026 Chevrolet Equinox

Confirmed Sales Customer

11/4/2025

Clay is so professional and so Kind and genuine

Clay Koonce

11/5/2025

Mark, thank you for your kind review; we are happy to pass along your comments to Clay here at Phelps Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Greenville, NC

Landscaping & Const L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/6/2025

Kept me in line with the repair on my truck. Matt is such a good guy.

11/7/2025

Thank you for your review; we are happy to pass along your comments to Matt here at Phelps Chevrolet, INC.! If you're ever in need of more help, please let us know!

Business Response

Washington, NC

William H|2025 Chevrolet Colorado

Confirmed Sales Customer

11/6/2025

Dave was a wonderful representative for your business. He was knowledgeable, honest and way too smart for his age! Your product was $3000 lower than your nearest competitor and your business offered over $600 more for my trade-in. And I loved that you guys had a pure black truck. That’s why I chose Phelps!

DAVID OKROPIRIDZE

11/7/2025

William, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.

Business Response

Fountain, NC

Brian S|2023 Chevrolet Traverse

Confirmed Service Customer

11/12/2025

I had an appointment last week for an oil change and tire rotation. My wife went and waited for the vehicle to be serviced and was happy with everything until the next day when I got an alert that the tires hadn’t been rotated. I call and got another appointment for yesterday and was a little surprised there was a charge. Not that I expected a free service but assumed it was done the first time and paid for. At the very least some courtesy for the now second trip and hour or so of waiting. This won’t in anyway affect us using Phelps just a note of our recent experience.

11/12/2025

Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENVILLE, NC

Katrine E|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/16/2025

Friendly staff, quick and efficient service,

10/19/2025

Katrine, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Greenville, NC

Adam Y|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/31/2025

Chris exceeded our expectations. He was up front with information and he was able to answer all of our questions. We will be referring everyone looking for a new vehicle to Phelps and specifically to Chris. We drove away with a vehicle we love and at a price we were happy with.

Chris Evans

11/3/2025

Adam, thank you for taking the time to leave a review for us at Phelps Chevrolet, INC.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Beaufort, NC

Spencer B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/6/2025

Dealership opens at 8:30am, but everyone was in meetings until 9am. My wife and I came in at 8:40 ready to purchase a 2026 LT trail boss, but had to stand in the lobby waiting till 9am to be helped. If you open at 8:30, then employees and managers should be fully ready to work at 8:30am. Everything else was amazing and quick, but it would be more professional to have meetings completed before opening time.

DAVID OKROPIRIDZE

11/7/2025

Spencer, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Richlands, NC

Terri L|2026 Chevrolet Traverse

Confirmed Sales Customer

11/13/2025

I found the car I wanted online and called Robin. I have dealt with him before. A few days later I test drove the 2026 Traverse. I Loved it. Always a pleasure working with Robin.

Robin Whitten

11/14/2025

Terri, thank you for your kind review; we are happy to pass along your comments to Robin here at Phelps Chevrolet, INC.! We look forward to your next visit! Take care!

Business Response

Roper, NC

William H|2025 Chevrolet Colorado

Confirmed Service Customer

11/16/2025

Great experience with Dave, Chase and the service department were so helpful.

11/17/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Fountain, NC

Reggie B|2026 Chevrolet Traverse

Confirmed Service Customer

11/17/2025

Service department always does a great job. Polite, great communications and timely.

11/18/2025

Boddie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Greenville, NC

Alice G|2023 Chevrolet Equinox

Confirmed Service Customer

11/19/2025

Superb!!

11/22/2025

Alice, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WINDSOR, NC

Travis W|2022 Chevrolet Tahoe

Confirmed Service Customer

10/24/2025

Great experience as always. Extremely quick turn around on the standard maint./oil change. Hunter was extremely helpful and got me scheduled for a follow up appointment for the other issue that we were having with the Tahoe, and Clay was quick to tell us that we could have a loaner vehicle for the day when we come back in next week for the day so I don’t have to alert my work schedule! 10/10 experience.

10/26/2025

Travis, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Greenville, NC

Susan C|2026 Chevrolet Traverse

Confirmed Sales Customer

11/13/2025

I was treated like royalty and felt I was the only customer there.

Clay Koonce

11/14/2025

Susan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

Greenville, NC

Rebecca B|2025 Chevrolet Trax

Confirmed Sales Customer

11/15/2025

Everyone was friendly and accommodating and knowledgeable.

DAVID OKROPIRIDZE

11/17/2025

Rebecca, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Washington, NC

Dean M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/15/2025

Excellent service!

MARCOS CABALLERO

11/17/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Belhaven, NC

Mark C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/15/2025

Very helpful and always very Kind

Clay Koonce

11/17/2025

Mark, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Greenville, NC

Anthony H|2026 Chevrolet Traverse

Confirmed Sales Customer

11/15/2025

It was a good experience doing business with Phelps Chevrolet. Everyone was helpful and polite which made it easy to do business with them.

MARCOS CABALLERO

11/16/2025

Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Columbia, NC

Johnny H|2017 Chevrolet Malibu

Confirmed Service Customer

11/22/2025

Great communication and explanations.

11/24/2025

Johnny, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

RALEIGH, NC

Steven O|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/27/2025

Thomas Clayton did an excellent job very attentive to all questions my experience at dealership was awesome

Thomas Cayton

11/27/2025

Steven, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Plymouth, NC

Tracy C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Always fast friendly service! Easy to schedule online.

10/10/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AYDEN, NC

Linda B|2023 Chevrolet Blazer

Confirmed Service Customer

10/30/2025

Very pleased how they took care of my chev blazer issues

11/2/2025

Linda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

2243 Allen Williams Road, NC

Joseph P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/30/2025

Easiest purchase ever, Chris Evans made this a smooth process for me and was super respectful to any and all questions throughout this

Chris Evans

11/2/2025

Joseph, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Ayden, NC

James C|2026 Chevrolet Colorado

Confirmed Sales Customer

11/3/2025

The sales manager was very helpful when Chris (my salesman) was not there. I would recommend Phelps Chevrolet of Greenville, NC to anyone!

AULANDER, NC

Kevin L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/7/2025

I did not have my vehicle serviced on 11/6/25.

11/9/2025

Kevin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENVILLE, NC

Joseph H|2023 Chevrolet Bolt EV

Confirmed Service Customer

11/9/2025

The installation of new tires went without a hitch. However, when the bill was received it gave a discount using Chevrolet points, but upon paying I was told I my number. Why does the dealership not have my number. I was not aware that I needed to know my number. I think this is crazy. It should be stated that to use such points I, the customer has to present this information that should be in the dealership's data base.

11/10/2025

Joseph, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 375-3317 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Mount Olive, NC

Jessica Z|2026 Chevrolet Colorado

Confirmed Sales Customer

12/2/2025

Marcos was

MARCOS CABALLERO

12/3/2025

Jessica, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Newport, NC

Bryan B|2024 Chevrolet Tahoe

Confirmed Service Customer

12/2/2025

I ARRIVED FOR A NC STATE INSPECTION CHECK, AND WITHIN 30 MINUTES IT WAS COMPLETED, AND I WAS ON MY WAY

12/3/2025

Bryan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Ayden, NC

Lynn J|2026 Chevrolet Traverse

Confirmed Sales Customer

10/12/2025

Everything was handled very well. It was all done in a timely manner sales person. Chris was great. Financial officer did great everyone at the dealership was very friendly enjoying my new Chevrolet traverse.

Chris Evans

10/13/2025

Lynn, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Windsor, NC

Eva P|2025 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

Very nice staff...

11/3/2025

Eva, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

Jeff B|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

11/3/2025

I'll put my trust in their service anytime!

11/3/2025

Jeff, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

Fountain, NC

Valerie W|2018 Chevrolet Equinox

Confirmed Service Customer

11/3/2025

Fast and on time

11/4/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

WASHINGTON, NC

Billy A|2025 Chevrolet Trax

Confirmed Service Customer

11/19/2025

Great people to do

11/21/2025

Billy, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!

Business Response

Greenville, NC

Amanda D|2025 Chevrolet Blazer

Confirmed Sales Customer

11/21/2025

Easiest car buying experience. My salesman Thomas Cayton was friendly, straightforward, and easy to work with. Went out of his way to make sure I was comfortable.

Thomas Cayton

11/24/2025

Amanda, we're happy to hear you had such a positive experience with Thomas! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Wilson, NC

Jason A|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/21/2025

quick and easy in and out with new truck in 45min

JOSEPH BARNES

11/24/2025

Jason, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Greenville, NC

Vernon L|2026 Chevrolet Corvette ZR1

Confirmed Sales Customer

11/26/2025

I WAS VERY HAPPY WITH MY CAR AND EVERYONE INVOLVED IN MY TRANSACTION INCLUDING WAVE AND CLAY WHO MADE SURE MY EXPECTATION WERE MET.

Clay Koonce

11/26/2025

Vernon, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Emerald Isle, NC

Mary A|2022 Chevrolet Tahoe

Confirmed Service Customer

12/2/2025

Prefect service

12/2/2025

Mary, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

New Bern, NC

Christian M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/29/2025

Marcos was great. The process was super fast and easy! Definitely makes us want to buy another car from this dealership in the future.

MARCOS CABALLERO

11/1/2025

Christian, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

New Bern, NC

Ronald S|2026 Chevrolet Colorado

Confirmed Sales Customer

11/20/2025

Friendly, fast. Thomas was very informative and customer service was outstanding.

Thomas Cayton

11/22/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

AYDEN, NC

Steven H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/20/2025

Great Service. Thanks. Steve Harper

11/22/2025

Steven, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

Winterville, NC

Leon K|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/28/2025

The best

11/28/2025

Leon, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

GRIFTON, NC

James C|2026 Chevrolet Silverado 1500

Confirmed Service Customer

11/28/2025

Very professional.

11/28/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.

Business Response

WASHINGTON, NC

Margaret C|2025 Chevrolet Suburban 1500

Confirmed Service Customer

12/3/2025

Excellent customer service

12/4/2025

Margaret, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

Business Response

WINTERVILLE, NC

Lisa C|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/3/2025

Great dealership and you don’t have to spend all day there to buy a car! In and out in less than 3 hours!!

Clay Koonce

12/4/2025

Lisa, thank you so much for your positive comments about Phelps Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Chocowinity, NC

Billy A|2026 Chevrolet Trax

Confirmed Sales Customer

12/5/2025

This is the third vehicle I have purchased from Phelps Chevrolet in two years. I highly recommend them and ask for Chris Evans. He will do his best to get you the deal you're looking for.

Chris Evans

12/6/2025

Billy, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Cove City, NC

Kevin M|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/8/2025

great service / great people / great place

12/9/2025

Kevin, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Cordele, GA

Monica M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/28/2025

When we arrived at the dealership Chris Evans was right there to help. We knew what we wanted to look at and had the stock#, so Chris got the keys, and we took it for a drive. Chris was great.

Chris Evans

10/29/2025

Monica, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Columbia, NC

Sandra M|2025 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

I asked them when they rotated tires to check air pressure and fill them to 41 lbs because that is what is needed. When I got in the car all of the tires were still 4 to 6 lbs low. I guess that is not included in tire rotation even when asked.

11/20/2025

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (252) 375-3317 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

Greenville, NC

Stuart S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/18/2025

Staff was great and service was completed in a timely manner.

11/20/2025

Stuart, we are glad we could help! We sincerely value your business and look forward to your next visit!

Business Response

Rolesville, NC

Darren T|2018 Chevrolet Tahoe

Confirmed Service Customer

11/21/2025

Made an appointment, they took car in on time and completed the service in a timely manor.

11/24/2025

Darren, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Winterville, NC

Cade S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/5/2025

Thomas was great to work with from start to finish. He and the staff at Phelps were friendly, took their time and sold me exactly what I wanted. There was no pressure to purchase and they did not try to sell me something I didn't need. I had an excellent experience.

Thomas Cayton

12/6/2025

Cade, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Belhaven, NC

Josh W|2005 Chevrolet Colorado

Confirmed Service Customer

12/10/2025

Excellent experience. Quick turnaround time and great communication.

12/11/2025

Josh, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WINTERVILLE, NC

Sharon D|2023 Chevrolet Blazer

Confirmed Service Customer

12/11/2025

Customer service is awesome

12/12/2025

Sharon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Snow Hill, NC

Felipe M|2026 Chevrolet Traverse

Confirmed Sales Customer

12/12/2025

Very nice peoples and they explain very nicely on everything and help you on everything 10 of 10

MARCOS CABALLERO

12/12/2025

Felipe, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Williamston, NC

Leslie P|2026 Chevrolet Traverse

Confirmed Sales Customer

10/17/2025

Overall an excellent experience

Thomas Cayton

10/19/2025

Leslie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Winterville, NC

Stephen P|2024 Chevrolet Colorado

Confirmed Service Customer

11/11/2025

I had an appointment for oil and filter and rotate tires. They were on time and my service was completed in less than an hour. Thank for the great service.

11/12/2025

Stephen, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.

Business Response

Greenville, NC

Barry W|2024 Chevrolet Traverse

Confirmed Service Customer

12/3/2025

Easy to schedule, fast, courteous service.

12/3/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Winton, NC

Maraibel D|2024 Chevrolet Traverse

Confirmed Service Customer

12/3/2025

*

12/4/2025

Maraibel, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (252) 558-1728 so we can assist you further.

Business Response

Greenville, NC

Joseph P|2024 Chevrolet Tahoe

Confirmed Service Customer

12/5/2025

Good

12/7/2025

Joseph, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WINTERVILLE, NC

Jessica T|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/11/2025

Tim was very patient with me during the ordering process. He gave me timely updates about my order and I'm very happy with my truck

Tim Hardee

12/12/2025

Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Chocowinity, NC

Donald G|2026 Chevrolet Equinox

Confirmed Sales Customer

12/13/2025

Clay was very helpful and fair throughout the purchase of my new suv!

Clay Koonce

12/14/2025

Donald, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Dudley, NC

Mary M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/15/2025

Great service

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Ayden, NC

Amy O|2022 GMC Terrain

Confirmed Service Customer

12/17/2025

From walking into my appointment to walking out after payment!! Everything was exceptional!!

12/18/2025

Amy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Swanquarter, NC

Hardee W|2024 Chevrolet Tahoe

Confirmed Service Customer

11/27/2025

Courteous staff. They completed the job in a timely manner.

11/27/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Patricia L|2024 Chevrolet Corvette Z06

Confirmed Service Customer

11/27/2025

GREAT SERVICE AS ALWAYS. THANK YOU

11/27/2025

Patricia, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

Emerald Isle, NC

Robert F|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/27/2025

Everyone was great and professional

11/27/2025

Robert, thank you so much for the positive review! We hope you have a great day!

Business Response

MURFREESBORO, NC

Jesus A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/27/2025

Smooth and professional

11/28/2025

Jesus, we really appreciate your positive review! Until the next time we meet, take care!

Business Response

Greenville, NC

Steve B|2026 Chevrolet Trailblazer

Confirmed Service Customer

12/16/2025

It was a pleasure experience for me.

12/17/2025

Steve, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

Trenton, NC

Jerry P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/17/2025

Great Experience!! Great people!!

Tim Hardee

12/18/2025

Jerry, thank you so much for the positive review! We hope you have a great day!

Business Response

Edenton, NC

Elizabeth E|2026 Chevrolet Equinox

Confirmed Sales Customer

12/18/2025

Great

Chris Evans

12/19/2025

Elizabeth, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Elizabeth City, NC

William H|2026 Chevrolet Traverse

Confirmed Sales Customer

12/21/2025

It is a great sales department with a genuine sense of customer satisfaction. They make you feel like you’re being appreciated.

Tim Hardee

12/22/2025

Robert, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.

Business Response

Ernul, NC

Lindsey W|2026 Chevrolet Traverse

Confirmed Sales Customer

12/21/2025

Wonderful experience. Marco and Allen are great! Love my new car

MARCOS CABALLERO

12/21/2025

Lindsey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Mike S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/26/2025

Phelps went above and beyond to help me with my situation and i am very thankful for them...

Chris Evans

12/26/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Winterville, NC

Elizabeth S|2026 Chevrolet Trax

Confirmed Sales Customer

12/2/2025

First call I made to Phelps went to a call center— no help. I drove 3 hours to buy a car I saw online Joseph Barnes was the salesman that spent less than 15 minutes total with me— the most time spent was to show us through the dealership for survey purposes. Wade Phelps was helpful. Robbie in finance was great. Thanks, Beth

JOSEPH BARNES

12/3/2025

Elizabeth, we appreciate you taking the time to leave us this feedback. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

Archdale, NC

Dewey H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/17/2025

I arrived at the dealership about 10 minutes before the appointment and was immediately greeted and checked in by the service attendant. I proceeded to the lounge area to wait for the services to be performed on my vehicle. In a little over an hour I saw my vehicle pulled up to where I checked in. They were completed with my service. I proceed to check out to pay. I was greeted and helped by Giana. She has helped me before. This young lady is always very polite and helped me redeem my GM Points and finished the transaction. She always make my visit to the dealership very pleasant. She always has a smile and she knows her job, I was on my way feeling good. Thanks Dewey Hales

12/18/2025

Dewey, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Greenville, NC

Larry B|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/17/2025

Clay, took the time to listen to our wants and needs that suited our lifestyle about a new vehicle. We discussed all the options, pros and cons before finally making a decision to purchase. After purchasing a new Tahoe, Clay was great about explaining everything and answering our questions. Including the extended warranty. Tim was also great about going over the vehicle and explaining how all the opinions worked before we drove off the car lot. I will recommend Phelps Chevrolet to anyone looking to purchase a vehicle.

Clay Koonce

12/18/2025

Larry, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Washington, NC

Ashley E|2026 Chevrolet Colorado

Confirmed Sales Customer

12/17/2025

Great salesman. Extremely friendly staff. Worked well with our family.

DAVID OKROPIRIDZE

12/18/2025

Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Kinston, NC

Donald H|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/26/2025

Robin

Robin Whitten

12/27/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

Greenville, NC

Eric R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/26/2025

Very smooth process and Chris Evans was very helpful and knowledgeable of the vehicle.

Chris Evans

12/27/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Phelps Chevrolet, INC. and we hope to see you again.

Business Response

Edenton, NC

Bobbi B|2019 Chevrolet Equinox

Confirmed Service Customer

11/19/2025

Polite, professional and courteous

11/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

Julian C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/23/2025

Great experience, very professional team

12/24/2025

Julian, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Winterville, NC

Dennis M|2026 Chevrolet Trax

Confirmed Sales Customer

1/2/2026

Good environment

DAVID OKROPIRIDZE

1/2/2026

Dennis, thank you so much for the positive review! We hope you have a great day!

Business Response

Bayboro, NC

Landris M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/2/2026

A+ report card

Thomas Cayton

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Grifton, NC

Gary G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/2/2026

Professional courtesy helpful

JOSEPH BARNES

1/3/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Murrells Inlet, SC

Mary R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

1/6/2026

My experience was fine. I was in and out in 3 hours. A little longer than I thought necessary but still fine. I’m happy with my purchase and Dave was very nice.

DAVID OKROPIRIDZE

1/6/2026

Mary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

Robert W|2024 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

Quick Great Customer Service

1/8/2026

Brenda, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Phelps Chevrolet, INC.

Business Response

Winterville, NC

Amanda J|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/7/2026

Great communication

1/8/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Winterville, NC

James A|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/9/2026

Thomas did a great job. He is just the type of guy I like to deal with.

Thomas Cayton

1/9/2026

James, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

Topsail Beach, NC

Pamela H|2023 Chevrolet Blazer

Confirmed Service Customer

1/9/2026

Always a pleasure to work with!

1/9/2026

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Grimesland, NC

Dwain W|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

12/14/2025

Awesome service. All guys and girls are great people to work with. Truck was ready before 10am appointment was at 8am

12/14/2025

Dwain, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

Greenville, NC

Sandra S|2024 Chevrolet Equinox

Confirmed Service Customer

12/15/2025

Fast service and very courteous

12/15/2025

David, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

Greenville, NC

Joseph H|2023 Chevrolet Bolt EV

Confirmed Service Customer

12/26/2025

No problems.

12/27/2025

Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Mount Olive, NC

Asia O|2026 Chevrolet Trax

Confirmed Sales Customer

12/27/2025

Great customer service and professionalism from Dave! Love my Chevrolet Trax and all the really cool features and will enjoy driving it!

DAVID OKROPIRIDZE

12/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Dinah G|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Thomas is the BEST!! He knows his customers and works tirelessly to satisfy customer. I am a multi/repeat customer. Also Robbie who helped with financing options was fantastic too. These guys went over and beyond to make my experience a pleasure. Thank you. Dinah Gradis

Thomas Cayton

12/31/2025

Dinah, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Blounts Creek, NC

Ronnie D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Great service

1/7/2026

Ronnie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Floyd M|2026 Chevrolet Traverse

Confirmed Sales Customer

1/7/2026

Excellent personnel

Clay Koonce

1/7/2026

Floyd, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

EMERALD ISLE, NC

Alexandria G|2023 Chevrolet Tahoe

Confirmed Service Customer

1/12/2026

I had an issue with my vehicle, and the team quickly determined the problem and fixed the issue. They communicated with me every time they had an update for the work they were providing.

1/13/2026

Alexandria, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Winterville, NC

Brenda F|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/12/2025

Friendly

Thomas Cayton

11/13/2025

Brenda, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Rocky Mount, NC

Michael R|2026 Chevrolet Colorado

Confirmed Sales Customer

11/25/2025

the people were nice and professional. I got a good deal. thanks Michael Respess

DAVID OKROPIRIDZE

11/26/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Belhaven, NC

Olen N|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/16/2025

Great service! Appointment available with in just a few days, taken to service bay at appointed time, service was very timely. All this with the busy holiday season. Vehicle tracking message is great. Always love doing business with Phelps and the staff.

12/17/2025

Clyde, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

Bethel, NC

Mary B|2011 Chevrolet Malibu

Confirmed Service Customer

12/19/2025

The only reason I gave 4 stars is because as soon as I left the tire gauge light came back on. So apparently it wasn’t fixed

12/22/2025

Mary, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (252) 558-1728 so we can assist you further.

Business Response

Greenville, NC

Travis S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/24/2025

Great service

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Farmville, NC

Bill I|2026 Chevrolet Trax

Confirmed Sales Customer

1/16/2026

Smooth transaction

JOSEPH BARNES

1/16/2026

Bill, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Ayden, NC

Clayton S|2026 Chevrolet Colorado

Confirmed Sales Customer

1/16/2026

Very pleasurable experience. I picked out a truck and we made a deal. I was able to take the truck with me that day

Chris Evans

1/16/2026

Clayton, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

David C|2021 Chevrolet Tahoe

Confirmed Service Customer

1/16/2026

std oil change was fast. And they were able to work in a recall update which was nice to have done while the car was already in service. They went above expectations to work in the recall update. Much appreciated.

1/16/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!

Business Response

GREENVILLE, NC

Starley S|2025 Chevrolet Blazer

Confirmed Service Customer

12/9/2025

Completed work on a timely manner.

12/10/2025

Thank you; we appreciate your feedback! We hope to see you soon!

Richard T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/9/2025

There were a few hiccups in the the process due to closing time during the negotiations, but once that was settled on monday, everything went smooth. I definitely would recommend them to other friends.

Robin Whitten

12/10/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Little River, SC

Deborah B|2020 Chevrolet Equinox

Confirmed Service Customer

1/6/2026

The service department takes very good care of vehicle. They are very pleasant to work with. All the staff is vey helpful! Great Visit!

1/6/2026

Deborah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRESWELL, NC

Miranda J|2026 Chevrolet Traverse

Confirmed Sales Customer

1/6/2026

Chris E. was very helpful and not pushy like most salesman.

Chris Evans

1/6/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

Tarboro, NC

Billy C|2026 Chevrolet Colorado

Confirmed Sales Customer

1/6/2026

I highly recommend Clay and his team for your next vehicle purchase. We had to drive 130 miles but the experience outside of our home dealers in Raleigh was well worth it. I knew within the first five minutes that I could trust what Clay was telling me and that he would treat me fairly through the deal. I am enjoying the new Colorado and look forward to many happy years with it. Happy customer!

Clay Koonce

1/6/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Youngsville, NC

Sean E|2026 Chevrolet Colorado

Confirmed Sales Customer

1/12/2026

Excellent service. Easy negotiation process. Smooth and fast buying process. Would absolutely come back in the future

Clay Koonce

1/13/2026

Sean, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Clayton, NC

Pamela N|2025 Chevrolet Colorado

Confirmed Service Customer

1/16/2026

Customer service reps not very friendly. Changed my appointment and did not tell me until I arrived.

1/17/2026

Pamela, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (252) 558-1728 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

Colerain, NC

Alison B|2019 Chevrolet Blazer

Confirmed Service Customer

1/23/2026

Sam was extremely helpful in getting my daughter taken care of.

1/24/2026

Alison, thanks for your praise and kind comments about our team. We hope you have a great day!

Business Response

NEWPORT, NC

Sheryl W|2026 Chevrolet Colorado

Confirmed Sales Customer

12/7/2025

Dave was super and your sales department truly tried to give us the best deal possible. We had a great experience.

DAVID OKROPIRIDZE

12/8/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Snow Hill, NC

Frances C|2025 Chevrolet Suburban 1500

Confirmed Service Customer

12/18/2025

Very professional service.

12/19/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Ahoskie, NC

Dianne D|2020 Chevrolet Colorado

Confirmed Service Customer

12/18/2025

I get good and quick service at every visit at Phelps; I also appreciate the friendly and courteous staff there; They always make me feel important and that they are glad to help me with my vehicle. I have Ben totally satisfied with every service call I have had there. Thank you for your great service.

12/19/2025

Dianne, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SNOW HILL, NC

Wanda C|2014 Chevrolet Traverse

Confirmed Service Customer

12/31/2025

Murray did excellent job with my service.

1/1/2026

Wanda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

Jerry M|2025 Chevrolet Blazer

Confirmed Service Customer

12/31/2025

This dealership is our favorite. WE live in Texas and come here for buying and service. It is family owned and operated, friendly people and always helpful. From the sales to the service, we are always treated like family.

1/1/2026

Jerry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

VIDOR, TX

Joyce C|2020 Chevrolet Trax

Confirmed Service Customer

1/12/2026

I was all perfect

1/12/2026

Joyce, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WINTERVILLE, NC

Richard L|2026 Chevrolet Equinox

Confirmed Sales Customer

1/16/2026

Thomas Cayton was very helpful and accommodating during our visit. His expertise of the vehicle we purchased was impressive. I called him 2 times after the sale and he answered my questions with patience. We will definitely buy from Phelps again, and hope Mr Cayton is still there to help.us.

Thomas Cayton

1/16/2026

We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Vanceboro, NC

Jennifer V|2026 Chevrolet Colorado

Confirmed Sales Customer

1/28/2026

Marcos has sold our family 3 vehicles now and we always appreciate his help. Robbie makes the financing a breeze. Kudos to the Phelps team.

MARCOS CABALLERO

1/29/2026

Jennifer, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Trent Woods, NC

Ervin M|2019 GMC 1500 Sierra

Confirmed Service Customer

12/26/2025

Issue was taken care of

12/26/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

WINTERVILLE, NC

Hardee W|2024 Chevrolet Tahoe

Confirmed Service Customer

1/16/2026

Always perform work on time as agreed on.

1/16/2026

Thank you for choosing Phelps Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

GREENVILLE, NC

Tracie R|2026 Chevrolet Equinox

Confirmed Sales Customer

1/16/2026

GREAT DEALERSHIP!!!

DAVID OKROPIRIDZE

1/16/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Fountain, NC

Danny B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/16/2026

Everything was. Like always. Chris Evans was great and, on the spot,

Chris Evans

1/16/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

Seven Springs, NC

Timothy W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/27/2026

Good

1/28/2026

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Ayden, NC

Mary H|2026 Chevrolet Trax

Confirmed Sales Customer

1/27/2026

I received excellent customer service.

Tim Hardee

1/28/2026

Mary, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

GREENVILLE, NC

Anton S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/29/2026

great place great service great people,,, nuff said

Grimesland, NC

Erin G|2026 Chevrolet Suburban

Confirmed Sales Customer

2/8/2026

We worked with wave and he was knowledgeable, honest, and efficient. The team got us in and out at record speed! We also had our newborn with us and they were extremely accommodating and understanding.

Greenville, NC

Roland A|2025 Chevrolet Tahoe

Confirmed Service Customer

2/13/2026

my experience was great and I loved it all!

Washington, NC

Tracy C|2022 GMC 2500HD Sierra

Confirmed Service Customer

2/14/2026

Great service great customer service!

Ayden, NC

Walter D|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/18/2026

Very thorough. Put everything up front so no confusion on anything. Very personable people all around.

Manteo, NC

Irene H|2026 Chevrolet Equinox

Confirmed Sales Customer

2/18/2026

Clay worked with me and explained everything about the Equinox. Everyone was friendly and helpful.

La Grange, NC

Robert T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/18/2025

Everyone was helpful friendly and very easy to talk to,

MARCOS CABALLERO

12/19/2025

Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Everetts, NC

Kerry S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/20/2026

Great group overall. The complete experience was A+.

JOSEPH BARNES

1/21/2026

Kerry, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Glen Allen, VA

Lisa G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

1/20/2026

First class organization the sets the standard for all other dealership's!!

1/21/2026

Lisa, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Phelps Chevrolet, INC. and we hope to see you again.

Business Response

GREENVILLE, NC

Dennis B|2021 Chevrolet Corvette

Confirmed Service Customer

2/1/2026

Great experience with the guys in the service department and the ladies in the billing department.

WINTERVILLE, NC

Larry C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/9/2026

Very satisfied

Williamston, NC

Christopher T|2007 Chevrolet Suburban

Confirmed Service Customer

2/12/2026

Very professional service. Matt and all the service folks make our service experiences great.

Greenville, NC

Nick C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2026

The experience was fantastic thanks to Earl the shuttle driver.

Greenville, NC

Leslie W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/12/2026

We were very pleased with the excellent customer service that we received. The rebates were explained well by the sales and leasing manager. We appreciated the rich family history and will value the promise of service after the sale.

Winterville, NC

David C|2022 Chevrolet Colorado

Confirmed Service Customer

2/18/2026

Dependable,fast friendly service!

GREENVILLE, NC

David W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/18/2026

Salesman was helpful and listened to what I wanted out of the deal. He introduced himself immediately on my arrival and listened to what I was looking for. Was excellent to work with.

Blounts Creek, NC

Wayne M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/26/2026

Pretty good. No high pressure in any aspect of the purchase.

Roper, NC

Doris W|2015 Chevrolet Tahoe

Confirmed Service Customer

2/26/2026

Phelps Chevrolet will make sure they take their time to get your car or truck 🛻 back to running right ✅️. They are so kind and friendly the whole staff's good customer service 😀 👍

Greenville, NC

Preston B|2026 Chevrolet Equinox

Confirmed Sales Customer

1/12/2026

Tim was prepared for our meeting with multiple options in line with the initial info I supplied. His overview of the various features was engaging and informative in helping me narrow my selection. When transitioning to the process of financing, Tim worked hand in hand with Alan & Robbie to complete this new lease in a timely and professional manner. It is simple. Phelps has quality professionals to support their customers.

Tim Hardee

1/13/2026

Preston, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Winterville, NC

Katerine H|2021 Chevrolet Equinox

Confirmed Service Customer

1/26/2026

It's always a pleasure at Phelps. Everyone is always friendly and helpful.

1/27/2026

Katerine, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

STOKES, NC

Wayne M|2020 Buick Enclave

Confirmed Service Customer

1/29/2026

Excellent service. Great staff.

1/29/2026

Wayne, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Kenneth H|2020 Chevrolet Suburban

Confirmed Service Customer

1/29/2026

Great service and friendly.

1/29/2026

Kenneth, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Terry R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/6/2026

Well, pleased with service representative and technicians. Job was completed in a timely manner.

Hookerton, NC

John K|2012 Chevrolet Malibu

Confirmed Service Customer

2/11/2026

Our family and I have been buying cars and getting service/repairs at Phelps Chevrolet for over 15 years. Sam has exclusively been my service manager. I trust what he has to say and recommend. Their service waiting area is clean and comfortable. I travel 90 minutes to get my service and buy vehicles from their dealership. I trust them to treat me fairly. All their employees are kind and courteous. Easily I rate their dealership 6 out of 5 stars!

JACKSONVILLE, NC

Mary C|2025 Chevrolet Trax

Confirmed Service Customer

3/1/2026

I was totally satisfied with the service on my 2025 Trax. I didn't have to wait a long time to get the service done. The service representative explained to me everything that was done to my vehicle. I wish that the service department would open on Saturdays, even for just half a day.

Windsor, NC

Michael M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/2/2026

Can't say enough about Phelps Chevrolet. Start to finish, it was a smooth experience. No "bs" type tactics at all. Im from out of town (3 hours away). They did alot to accommodate me to make sure we had everything figured out before I got there. I really appreciated my sales guy David. I was very clear about what I wanted and expected, as far as what truck and the deal I wanted. He delivered. Didn't use any of those sales "tactics" we all have come to expect from dealerships. When it came time to sign the documents, finance guy was aweome too. Didn't try to ram GAP or other coverage down my throat, awesome guy, made it super easy. Overall I couldn't be happier, got a great truck at a price I was comfortable with. I will be contacting them again, not only for me and my families needs but for my companies needs as well.

DAVID OKROPIRIDZE

3/4/2026

Michael, we are so happy to read such a great review about Phelps Chevrolet, INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Oak Ridge, NC

Tamatha W|2020 Chevrolet Suburban

Confirmed Service Customer

12/31/2025

Always a great experience with Phelps. I can drop my truck off first thing in the morning, then get dropped off to work and later get picked up from work. The guys are so nice and I always enjoy talking with Ronnie(I think) on my way to work.

12/31/2025

Tamatha, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WINTERVILLE, NC

Joseph P|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/15/2026

Easy and professional at the service desk

1/15/2026

Joseph, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Ayden, NC

John W|2026 Chevrolet Suburban

Confirmed Sales Customer

1/19/2026

Chris was extremely helpful in locating what we wanted, fair negotiation, and did it all within our timeframe.

Chris Evans

1/19/2026

John, we're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Wake Forest, NC

James R|2025 Chevrolet Equinox

Confirmed Service Customer

2/10/2026

Completed service work promptly.

GREENVILLE, NC

Serenity W|2026 Chevrolet Trax

Confirmed Sales Customer

2/13/2026

👍

Hubert, NC

Maribel D|2024 Chevrolet Traverse

Confirmed Service Customer

2/25/2026

The People are great. No complaints so far.

Greenville, NC

James C|2025 Chevrolet Tahoe

Confirmed Service Customer

2/25/2026

lack of communication and followup

Ayden, NC

Hunter R|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/3/2026

Chris was great to work with. Got through the majority of talks before arriving at the dealer. And when I arrived, the car was cleaned and ready to go. Paperwork was organized too.

Chris Evans

3/5/2026

Hunter, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

Raleigh, NC

Hope C|2026 Chevrolet Corvette

Confirmed Sales Customer

3/3/2026

Great experience. Competent, friendly personnel.

DAVID OKROPIRIDZE

3/5/2026

We are so happy to read such a great review about Phelps Chevrolet, INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

Macclesfield, NC

Michael R|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/3/2026

It was a pleasure doing business with Phelps Chevrolet. Everyone was really nice and informative. I look forward to doing business with them in the future.

JOSEPH BARNES

3/5/2026

Michael, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

Williamston, NC

Monroe W|2019 GMC 1500 Sierra

Confirmed Service Customer

1/30/2026

Service was done as requested and I was notified of another issue I wasn’t aware of and that was fixed as I gave permission

Winterville, NC

Vincent K|2014 Chevrolet Corvette

Confirmed Service Customer

1/30/2026

Appointment was easy to schedule & service was fast

WINTERVILLE, NC

Dorothy S|2022 Chevrolet Equinox

Confirmed Service Customer

1/30/2026

They were pleasant and helpful.

BETHEL, NC

Luann G|2026 Chevrolet Trailblazer

Confirmed Sales Customer

2/12/2026

Nice dealership, nice salesman, Joe, and finance was very smooth. We would go back if needed.

Wilson, NC

Micheal M|2016 Chevrolet Impala

Confirmed Service Customer

2/17/2026

I was treated with respect and my vehicle was diagnosed in a timely manner. They were very professional and courteous.

Greenville, NC

Megan J|2026 Chevrolet Tahoe

Confirmed Sales Customer

2/21/2026

We had a great experience and can’t rave about Robin enough! He was so friendy and helpful and made the process smooth and painless. Would definitely return to this dealership and do business with Robin (and the team!) again.

Moyock, NC

John L|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/28/2026

It was a great experience

Jamesville, NC

Daniel C|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/28/2026

Was a good experience.

Washington, NC

Christopher T|2025 GMC Sierra 1500

Confirmed Service Customer

3/5/2026

My service experience at Phelps Chevrolet was top notch as always. Matt, Chase, and the rest of the service department are great. It is one of the reasons we have been Phelps customers for 27 years.

3/7/2026

We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC. - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Greenville, NC

Danut M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/14/2026

Good experience overall

3/16/2026

Thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

Business Response

Williamsburg, VA

Billyco. Inc. G|2026 Chevrolet Colorado

Confirmed Service Customer

3/14/2026

Awesome

3/16/2026

Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Greenville, NC

Terry E|2018 Chevrolet Tahoe

Confirmed Service Customer

3/14/2026

So friendly, considerate of my time, and organized!

3/17/2026

Terry, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

Greenville, NC

Russell B|2001 Chevrolet Express Cargo Van

Confirmed Service Customer

1/30/2026

Experienced staff, good experience

Ayden, NC

Jarrett C|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

2/5/2026

Pleasant experience with great staff to accommodate your needs.

Selma, NC

Altrick D|2023 Chevrolet Equinox

Confirmed Service Customer

2/5/2026

Great guys to work with. Very professional!

Winterville, NC

Larry B|2017 Chevrolet Traverse

Confirmed Service Customer

2/9/2026

Staff were polite and professional.

Washington, NC

Paula J|2025 Chevrolet Equinox

Confirmed Service Customer

2/9/2026

I actually arrived an hour before my time because I got the time mixed up. However, they conveniently fit me in.

Greenville, NC

Thomas B|2023 Chevrolet Malibu

Confirmed Service Customer

3/10/2026

Great service

3/11/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

GREENVILLE, NC

Robert H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/10/2026

I was scheduled for regular service, inspection, lift gate issue and dim fog light. Lift gate was repaired and new fog light was ordered. Everyone is always courteous and helpful at Phelps.

3/11/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

Grimesland, NC

Kelvin H|2017 Chevrolet Malibu

Confirmed Service Customer

3/16/2026

Pretty Good

3/19/2026

Kelvin, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Greenville, NC

Landscaping & Const L|2011 Chevrolet Camaro

Confirmed Service Customer

3/26/2026

Great group of guys in Service. They work hard & diligently. Best place to purchase a vehicle.

3/29/2026

Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Washington, NC

Mike S|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/26/2026

Very professional is the service ive come to expect from Phelps...

3/29/2026

Mike, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

Winterville, NC

Robert W|2019 Chevrolet Equinox

Confirmed Service Customer

3/26/2026

Great people at service desk!

3/29/2026

Robert, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

GREENVILLE, NC

Elizabeth B|2026 Chevrolet Equinox

Confirmed Sales Customer

3/31/2026

I liked that the dealership was small and I was immediately greeted by Allen and he had Chris help me with test driving an Equinox. I was unsure of the interior. There was not a car on the lot with the interior I wanted. They found a car at a nearby shop that was getting a trailer hitch installed. I went and looked at the interior. Then found the perfect car and it was delivered the next day.

Chris Evans

4/1/2026

Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Winterville, NC

Melvin E|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/10/2026

Everything was good up until they forgot to install my new battery which resulted in an additional 80 mile round trip back to Greenville. They didn't forget to charge for it on the bill though. You would think for a customer who just dropped over $2000 cash for a complete 100k service job, that you would have offered the 40 buck installation fee back, a set of wipers,,,,, something. Half a day gone & 80 miles on the odometer. Makes one wonder, just what else I didn't get on that 2K service.

Greenville, NC

Abby T|2025 Chevrolet Traverse

Confirmed Service Customer

2/11/2026

Great place, professional, efficient and does trust worthy work!

Edenton, NC

Adrien F|2019 Chevrolet Blazer

Confirmed Service Customer

2/13/2026

Great guys! Very knowledgeable and made my service easy going.

GREENVILLE, NC

Amy H|2026 Chevrolet Traverse

Confirmed Sales Customer

2/18/2026

Dave was our salesperson, he was great. He was very helpful with all questions along the way and did what he could to get us where we wanted to be on both vehicles that we purchased. All of the guys we met with while purchasing both vehicles were great. They never made us feel rushed or pressured to purchase.

Grifton, NC

Christy M|2026 Chevrolet Tahoe

Confirmed Sales Customer

2/18/2026

Everything was perfect! Chris was our sales rep. He was fantastic. He helped us by talking through and showing us options. He wasn’t pushy at all. The whole experience was super easy!

Pikeville, NC

Jimmie S|2025 Chevrolet Blazer

Confirmed Service Customer

2/18/2026

Great people. Very informative and caring during my visit.

Winterville, NC

Assef T|2025 Chevrolet Suburban 1500

Confirmed Service Customer

3/13/2026

Great people and great service

3/14/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Phyllis B|2026 Chevrolet Equinox

Confirmed Sales Customer

3/16/2026

Your customer satisfaction was excellent! I have bought many cars there and will continue to do so! Always helpful and always the same sales person which makes it even better! I would recommend to anyone looking!

Thomas Cayton

3/18/2026

Phyllis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

JAMESVILLE, NC

Randall C|2026 Chevrolet Colorado

Confirmed Sales Customer

4/4/2026

Salesman was very pleasant and not pushing sale of vehicle. The finance advisor explained payment plan to fit my needs.

Moyock, NC

Lynn E|2026 Chevrolet Traverse

Confirmed Sales Customer

4/4/2026

The salesman, David, was very nice and helpful explaining all the things that the car was equipped to do. I couldn't believe that a manual didn't come with it so I had to spend $50 and order one. I know you can go online and find out things but I would rather have a book in the car. He did fail to mention anything about the title to my car so I called the next day and ended up carrying it to them.

Merry Hill, NC

Hardee W|2024 Chevrolet Tahoe

Confirmed Service Customer

2/23/2026

Fast service. Complete the job when they say they will. Friendly staff.

GREENVILLE, NC

Corey F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/27/2026

Chris was an awesome salesman. Chris took the time to work with me answering questions and getting me set up to purchase the right truck. Chris was very professional and respectful. I would definitely recommend working with Chris to buy a new vehicle.

Fuquay-Varina, NC

Joe W|2026 Chevrolet Tahoe

Confirmed Sales Customer

2/27/2026

Enjoyed working with Clay Koonce. Clay helped get us in the car of our choice with the features and options we desired. Walked us thru the new features on the 2026 Tahoe. Thanks Clay!

Winterville, NC

Beverly S|2022 GMC Terrain

Confirmed Service Customer

3/6/2026

Had a recall. Part was ordered and there on the day of my appt. Car was ready in no time!

3/7/2026

Beverly, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

Kevin L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/16/2026

My only suggestion would be to inform your guest where their vehicle is once the service is completed. I had to walk over the entire rear parking lot trying to find my truck.

3/17/2026

Kevin, we really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (252) 558-1728.

Business Response

GREENVILLE, NC

Richard W|2019 GMC Terrain

Confirmed Service Customer

3/20/2026

Great service! Great family!

GREENVILLE, NC

Brian N|2026 Chevrolet Suburban

Confirmed Sales Customer

3/27/2026

Chris Evans and the team were awesome on my 2nd purchase from Phelps! Chris worked for days to locate the Suburban I wanted. Quick and easy purchase process - highly recommend.

Chris Evans

3/30/2026

We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Rolesville, NC

Ed B|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/3/2026

Great working with Hunter to get a quick appointment for transmission service and overall check of my 2500 Silverado. Gave me the confidence to tow my enclosed trailer with no worries. Online updates and payment worked well.

OAK CITY, NC

Jamie G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/6/2026

One of the best buying experiences we’ve had at a dealership. Chris Evans is patient and listens to his customers! We will buy again from Phelps Chevrolet!!

Mitch Heath

4/7/2026

We're happy you found our staff to be so supportive during your experience here at Phelps Chevrolet, INC.. We can't wait to see you again. Have a great day.

Business Response

Ayden, NC

Carlo M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/23/2026

Very helpful

JOSEPH BARNES

1/23/2026

Carlo, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Blounts Creek, NC

Margaret C|2025 Chevrolet Suburban 1500

Confirmed Service Customer

2/16/2026

My schedule was further away and my car oil was at zero and past 15000 miles ,needed oil change and tire rotation because I was traveling. They managed to squeeze me and I was satisfied with the customer service.

WINTERVILLE, NC

Brooke C|2025 Chevrolet Suburban

Confirmed Service Customer

2/16/2026

Great service!

Pinetown, NC

Marsha B|2025 Chevrolet Trailblazer

Confirmed Service Customer

2/21/2026

Professional courteous service no long wait time.

Greenville, NC

Mary A|2016 Chevrolet Tahoe

Confirmed Service Customer

2/23/2026

I am always treated like family and I never have to worry about them “ finding something wrong “ with my vehicle that really doesn’t need being fixed! They are extremely trustworthy and honest!

Havelock, NC

David K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/27/2026

Thomas Cayton went out of his way to get me a deal on my new Silverado, everyone at dealership was extremely nice and helpful.

Tarboro, NC

Jessica S|2026 Chevrolet Traverse

Confirmed Sales Customer

2/27/2026

Wonderful customer service

Scranton, NC

Stephen W|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/27/2026

Excellent associates willing to help in any way possible to make u feel comfortable

Hobgood, NC

Casey C|2026 Chevrolet Trax

Confirmed Sales Customer

2/27/2026

Chris was fantastic to work with. He provided us with a tour, assisted us in setting up everything we required, and addressed all of my inquiries. The dealership maintained a high level of cleanliness and professionalism. I am excited about the prospect of engaging in future business with the dealership.

Wanchese, NC

Terry H|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

3/11/2026

Very Smooth experience. Chase Harris in the service dept was very helpful and showed me great customer service !!

3/13/2026

Terry, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenville, NC

John H|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/13/2026

Great help and great people, I buy and service my cars only at Phelps

Chase H

4/14/2026

John, we are so happy to read such a great review about Phelps Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Washington, NC

S & S Repair Servic S|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

3/13/2026

They are fast and do a great job!

3/16/2026

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

WINTERVILLE, NC

Mattie T|2026 Chevrolet Equinox

Confirmed Sales Customer

3/27/2026

Wonderful. They were very personable and very sweet.

JOSEPH BARNES

3/30/2026

Mattie, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Littleton, NC

Tammy H|2026 Chevrolet Traverse

Confirmed Service Customer

3/27/2026

Easy to get worked in for inspection!

3/30/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Winterville, NC

Shawn M|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/8/2026

⭐⭐⭐⭐⭐ I had a great experience at Phelps Chevrolet in Greenville, North Carolina. I worked with Joseph while buying a new Tahoe, and he made the entire process smooth and quick. He got us in and out very efficiently, which we really appreciated. After getting the vehicle home, we noticed a few blemishes in the bodywork. Mr. Phelps was extremely understanding and willing to help get them fixed or even swap us into a different vehicle if needed. We ended up swapping vehicles, and he was very helpful throughout the entire process. Everything was lined up and Joseph was ready with the new paperwork, making the transition easy and stress-free. Highly recommend Phelps Chevrolet and their team for anyone looking to buy a vehicle!

JOSEPH BARNES

4/9/2026

Shawn, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Kitty Hawk, NC

Leslie M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/8/2026

Everything went well The service advisor was very nice.

HUNTER MURRY

4/9/2026

Leslie, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Ayden, NC

Kayla S|2025 Chevrolet Equinox

Confirmed Service Customer

4/11/2026

2025 Chevrolet Equinox goes in for oil/filter change and tire rotation, but leaves with a OnStar equipment location failure problem. Now have to wait two weeks for it to be looked at and hopefully issue repaired.

HUNTER MURRY

4/13/2026

Kayla, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (252) 558-1728 so we can work towards a resolution.

Business Response

Grifton, NC

Terry R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/16/2026

Professionalism, did not take long to complete service prices for service excellent

HUNTER MURRY

4/16/2026

Terry, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

Hookerton, NC

Robert S|2026 Chevrolet Traverse

Confirmed Sales Customer

2/26/2026

Great

WINTERVILLE, NC

Matthew W|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/3/2026

Easy to work with

DAVID OKROPIRIDZE

3/5/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

Youngsville, NC

Shawn M|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/31/2026

Very helpful and also found a few dings and scratches and more than happy to have them fixed for us to make sure we are happy.

JOSEPH BARNES

4/1/2026

Shawn, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Kitty Hawk, NC

Kawanda W|2026 Chevrolet Blazer

Confirmed Sales Customer

3/31/2026

Quick and easy. I made 1 call. Mr. Alan made it happen!

DAVID OKROPIRIDZE

4/1/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

Belhaven, NC

Gilbert W|2026 Chevrolet Colorado

Confirmed Sales Customer

4/9/2026

Everybody was nice worked with us got us into a new Equinox and Chev Truck thank you again

Thomas T

4/10/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Williamston, NC

Robert F|2025 Chevrolet Trailblazer

Confirmed Service Customer

4/10/2026

Great people and fast service

HUNTER MURRY

4/10/2026

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MURFREESBORO, NC

Maliney D|2018 Chevrolet Colorado

Confirmed Service Customer

4/17/2026

I always feel well taken care of when I have my truck serviced since I live out of state

HUNTER MURRY

4/17/2026

Maliney, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

Business Response

Greenville, NC

James R|2025 Chevrolet Equinox

Confirmed Service Customer

4/18/2026

Service work was completed on time & dealer transport service was excellent.

Mitch Heath

4/20/2026

James, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, NC

Ashley M|2021 Chevrolet Suburban

Confirmed Service Customer

4/18/2026

Excellent experience as always! Thomas Cayton is the best!

Sam S

4/20/2026

Ashley, we are so happy to read such a great review about Phelps Chevrolet, INC. - Service! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Maple Hill, NC

Brian S|2023 Chevrolet Traverse

Confirmed Service Customer

4/21/2026

Everything was outstanding as always but I am getting emails saying my vehicle is due for service? The sticker on the window not being changed is no problem but was the system updated?

GREENVILLE, NC

Haley L|2026 Chevrolet Colorado

Confirmed Sales Customer

4/17/2026

Everyone who assisted was extremely friendly and knowledgeable, making this a very pleasant experience.

Tim T

4/19/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Grifton, NC

Shanell M|2026 Chevrolet Equinox

Confirmed Service Customer

4/17/2026

Buying my car was a wonderful experience from start to finish. Even something as simple as ordering and picking up my mats was handled seamlessly by Chris, who provided excellent service. Receiving the Chevy gifts and thank-you note in the mail was also a very thoughtful touch that made the dealership experience feel even more special. Unfortunately, my service experience did not match that same level of care and clarity. As a first-time service customer, I was unsure where to go, where to park, or what steps to follow. There was no clear guidance upon arrival or during pickup, and no one explained the work that was completed on my vehicle in terms that were easy to understand. While I reviewed the invoice, I ultimately had to search online to fully understand what had been done. I would strongly suggest that when customers purchase a vehicle—especially first-time buyers or those unfamiliar with the dealership—they are offered a brief overview or “mini tour” of the service process. This would help prevent confusion and make future visits much more comfortable. When I arrived for service, I followed the directional signs and waited in my car, assuming someone would come out to assist me, as I had seen happen with the car in front of me. After waiting about 10 minutes, I went inside to ask what to do next. Later, when I returned after receiving the notification that my vehicle was ready, I used the service entrance, not realizing there was a different process for picking up keys and paperwork at the front kiosk. I then had to walk around the building to locate my car, ultimately using my key fob to find it. After getting into my car, I noticed my phone was no longer connected, which led me to again review and research the invoice to determine whether the liftgate repair involved a software reset or a mechanical fix. A brief explanation from the service team would have been very helpful in that moment. One additional suggestion would be to consider having a woman available in the service intake area. While the staff I interacted with were polite, it can sometimes feel intimidating to ask questions when you are unsure, and some customers may feel more comfortable seeking clarity from another woman. Overall, my purchasing experience was excellent, but improving communication and guidance during the service process would make the overall customer experience just as strong.

Mitch Heath

4/18/2026

Shanell, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 375-3317 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Greenville, NC

Martin F|2024 Chevrolet Equinox EV

Confirmed Service Customer

4/22/2026

Fast, friendly, helpful service

TARBORO, NC

Joseph T|2017 Chevrolet Camaro

Confirmed Service Customer

3/12/2026

Excellent friendly and professional

3/13/2026

Joseph, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

AYDEN, NC

Crystal C|2026 Chevrolet Traverse

Confirmed Sales Customer

4/7/2026

Just have to give a shoutout to Phelps Chevrolet for such an amazing car-buying experience! 🚗✨ From the moment I walked in, the team was welcoming, knowledgeable, and truly focused on making the process easy and stress-free. No pressure, no hassle—just honest help every step of the way. They took the time to answer all my questions, worked with me to find exactly what I needed, and made sure I felt confident in my decision. The whole process was smooth, efficient, and honestly one of the best experiences I’ve had buying a vehicle. If you’re in the market for a car, I definitely recommend checking them out—you won’t be disappointed! 🙌

Thomas T

4/8/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Ahoskie, NC

Danut M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/17/2026

Great service

Mitch Heath

4/18/2026

We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Business Response

Greenville, NC

Alicia B|2019 GMC 1500 Sierra

Confirmed Service Customer

4/20/2026

Did a good job

Sam S

4/21/2026

Thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

Creswell, NC

Mark C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/22/2026

Incredible Staff

Greenville, NC

Joseph L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/22/2026

Very professional.

Mitch Heath

4/24/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

Washington, NC

Mark J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/22/2026

The salesman was very friendly and knew everything about the truck I was buying. Everyone at the dealership was excellent

JOSEPH BARNES

4/22/2026

Mark, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Ayden, NC

Cassandra T|2018 Chevrolet Suburban

Confirmed Service Customer

4/6/2026

I appreciate the Service Team and my car dealer, Tim Hardee ! They care. Cassandra Tyson

Chase H

4/8/2026

Cassandra, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Winterville, NC

Jackson R|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/5/2026

Marcos was timely, very helpful, and a pleasure to work with.

Marcos Caballero

4/7/2026

Jackson, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Fayetteville, NC

Julian R|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/13/2026

Excellent service

Sam S

4/14/2026

Julian, we sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

Winterville, NC

Donna G|2021 Chevrolet Trailblazer

Confirmed Service Customer

4/16/2026

Kind

Mitch Heath

4/17/2026

Donna, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRIFTON, NC

David G|2026 Chevrolet Trax

Confirmed Sales Customer

4/16/2026

Received great customer service at Phelps. Purchased a new Trax for its economy, looks, and high rated reviews. All my questions were answered and the salesman Thomas was very professional, friendly, and was knowledgeable about the Trax and the car business. He also took us on a tour of the dealership and introduced us to the owners. Overall a great car buying experience. Thanks

Thomas T

4/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Pinetown, NC

Christopher D|2026 Chevrolet Silverado 2500HD

Confirmed Sales Customer

4/16/2026

Good Job.

JOSEPH BARNES

4/17/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Stuart, VA

Michelle B|2025 Chevrolet Equinox

Confirmed Service Customer

3/23/2026

Service dept guys were really nice.

3/26/2026

Michelle, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Greenville, NC

Sharon B|2026 Chevrolet Traverse

Confirmed Sales Customer

3/31/2026

Process was quick and was great!

Thomas Cayton

4/2/2026

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Wilson, NC

Marcia P|2016 Chevrolet Malibu

Confirmed Service Customer

4/6/2026

I showed up on a day my appointment was not scheduled for and they fit me in anyway. I was scheduled to bring my car in for an oil change the following Friday but since I was already there, they kept my car with no promises of getting my services done that day. Although I didn't get my car back until the end of the day, I didn't mind at all. I always get great service when I go to Phelps.

Mitch Heath

4/7/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

GRIMESLAND, NC

Steven R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/16/2026

Great service.

Mitch Heath

4/17/2026

Steven, your satisfaction is important to us, so we want to sincerely thank you for choosing Phelps Chevrolet, INC. and we hope to see you again soon!

Business Response

Winterville, NC

James E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/20/2026

This dealership gave me the best price right out the gate no need for negotiations. I got out the door numbers from three other dealerships for the exact same truck. The others were $5000 + higher. One of the easiest buying experiences we’ve had in a long time. The salesman Tim is Good People will come see Phelps Chevrolet for our next vehicle.

Tim T

4/21/2026

James, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

Wilson, NC

Claiborne H|2026 Chevrolet Colorado

Confirmed Sales Customer

4/23/2026

Very pleasant

Thomas T

4/24/2026

Thank you for your kind words and this wonderful review!

Business Response

Whitakers, NC

Eric B|2026 Chevrolet Suburban

Confirmed Sales Customer

4/9/2026

It was the best experience I have ever had buying a new vehicle. Chris Evans was my sales rep, and he was very professional, friendly, knowledgeable and attentive. Chris worked hard to gain my loyalty and trust. I feel like Chris did an outstanding job. It was the first time I ever made a vehicle purchase on the same day, Because I usually wait a day to make sure it exactly what I want. Chris made my wife and I feel like a valued customer, and he also helped us pick out the proper chevy floor liners, cargo liners, window vents, and front license holder and ensured they were installed when we came back to pick up our new Suburban. Also, the rest of the team at Phelps Chevrolet made it easy to get everything done quickly. I will defiantly buy my next vehicle from Phelps Chevrolet of Greenville NC, and I will be telling all my family and friends. Thank you all for a job well done.

Chris C

4/10/2026

Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Phelps Chevrolet, INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Newport, NC

Beau Y|2024 Chevrolet Tahoe

Confirmed Service Customer

4/20/2026

So far so good, always dependable and friendly and professional

Mitch Heath

4/21/2026

Thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

Business Response

Greenville, NC

Timothy M|2026 Chevrolet Traverse

Confirmed Sales Customer

4/20/2026

Excellent customer service and professionalism by salesperson Tim Hardee. Very pleasant, helpful and sincere about my new vehicle purchase.

Tim T

4/21/2026

Timothy, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

Business Response

Greenville, NC