Blog / Greenville Chevrolet Service

What to Do if Your GM Vehicle is Recalled

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Last year, 320 recalls were issued, affecting 32 million vehicles. Since car recalls are a fact of life for every manufacturer and many owners and lessees, Phelps Chevrolet has some tips, including how and when to get Chevrolet service if you receive a notice. Don’t worry; we’re here and happy to help!

Why are Cars Recalled?

Recalls may be issued by the manufacturer or the National Highway Transportation Safety Administration (NHTSA). They typically happen when an issue is detected with a system that could compromise performance or safety. Over the years, cars have been recalled for their airbags, braking systems, software, and many other components and systems.

How Do I Know If My Car is Recalled?

OEMs are mandated to notify owners and lessees in the event of a recall. Most often, you’ll receive notice by mail. We suggest keeping your contact information up-to-date with your Chevy dealer, but if you haven’t, both General Motors and the National Highway Traffic Safety Administration offer pages to enter your VIN and immediately get recall information.

Addressing Your Recalled Vehicle

Once you discover your car has been recalled, it’s time to take action. If you got a notice in the mail, read it thoroughly to know what the issue is. This will also include information on how to get a repair or replacement. Usually, this involves contacting a GM-authorized service center. It should be noted that the manufacturer covers parts and labor costs involved in a recall.

Schedule Your Service Appointment in Greenville, NC

You don’t want to ignore the issue if your car has been recalled. It’s crucial to resolve the problem as quickly as possible. You can contact the service center at our Chevrolet dealership in Greenville, NC, to make an appointment and return to safe driving.

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