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Frequently Asked Chevrolet Service Questions

The prospect of seeking Chevrolet service can be daunting. Whether there’s a knocking in your engine or you’re simply looking to make sure your car is prepared for wintery conditions, smart drivers at our Greensville Chevrolet dealership always make sure to schedule regular service for their vehicles. To help, our service center put together this brief FAQ about the auto repair experience.

Q: What Does a Knocking Sound from My Engine Mean?

A knocking sound in your engine typically means that fuel is burning unevenly. In some cases, this can be caused by faulty spark plugs, which are responsible for igniting the tiny explosions that power your Chevy Blazerand other vehicles. 
Other times, low-grade fuel or carbon buildup within your engine block can be the culprit. While it isn’t too serious, if left unattended, this can cause lasting damage to your powertrain. Be sure to contact our specialists at the first sign of this sound to avoid long-term damage to your vehicle.

Mile Mythology

There's a common myth that all cars must have their oil changed every 3,000 miles or so. While this is not true, it's important not to neglect your vehicle's oil. Consult your owner's manual or our friendly technicians today to learn what's best for your car.

Q: How Long Do Service Appointments Take?

A: Numerous factors contribute to how long it can take to service your vehicle, the number one being the nature of the service being rendered. If your car needs an oil change or a little air put in the tires, we can usually have you on your way in a few minutes with a prior appointment. 
If your repair requires the use of genuine long-lasting Chevrolet parts or other more intensive work, it might take a little longer. No matter what the diagnosis, we’ll be with you every step of the way.

Q: What Can I Expect in a Typical Service Appointment?

A: The nature of your appointment will largely depend upon the nature of the issue with your car, but most visits begin with a comprehensive diagnostic of your vehicle. In addition to isolating the issue at hand, this gives our technicians the opportunity to inspect your vehicle’s headlamps, oil, wheel alignment, and more and make appropriate service recommendations.
While you wait, you’re welcome to relax in our service center. Help yourself to complimentary light refreshments and Wi-Fi and know that your Chevy is in good hands.

Excellent Service, Always

At Phelps Chevrolet, we look to foster relationships that last for generations. Stop by our showroom and let us earn your business with our attention to detail and commitment to customer satisfaction.

Trust Phelps Chevrolet with Your Service Needs

Don’t let your car go another day without getting it inspected. Visit our website or give us a call at Phelps Chevrolet to schedule your vehicle’s service today.